Plus, direct deposit unlocks exclusive perks! If anyone has ideas on how to push forwad please leave a comment. Limits apply. Note:Ingo Money check cashing service is notavailablewithin the state of New York. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution license. A $15 fee may apply to each eligible purchase transaction that brings your account negative. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. To qualify for advance Child Tax Credit payments, you and your spouse, if you filed a joint return must have: Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. I have a friend who has never been switched over and still has Green Dot. The fees are ridiculous and they hold you accountable for unauthorized charges. i have no money! If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. DO NOT TRUST THESE PEOPLE!! Void where prohibited. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. 5k was stolen from me. If you dont receive direct deposits, there is a $5 fee per month. FAQ. They told me I would have to wait for 7 to 10 days but could draw money off my account by going to Walmart with a code made through their phone app. Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. 4.5. I've had my tax returns deposited in my account and now i don't have access to my money! NerdWallet rating. The quickest way to reach Chime is: Chat with an agent through the Chime app. A $15 fee may apply to each eligible purchase transaction that brings your account negative. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Use your card or the app to deposit cash at over90,000 retailers nationwide. The qualifying direct deposit must be made by the referred individual's employer, payroll provider, government benefits, or unemployment benefits payor by Automated Clearing House (ACH) deposit. GO2 Headquarters 701 Lee Street Suite 1050 Des Plaines, IL 60016 847.699.2999 Atlanta 19 Caversham Lane Rome, GA 30161 678.983.4833 Cincinnati 6285 Schumacher Park Dr. West Chester, OH 45069 513.942.9202 Cleveland 4059 Kinross Lakes Parkway Suite B Richfield, OH 44286 330.650.5300 Columbus 655 Metro Place South Suite 340 Dublin, OH 43017 I cant say enough BAD things about GO2Bank. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee Learn more (Overdraft Protection PDF). I wouldnt give 1 start if it would let me. Call the phone number on the back of your card for customer service specific to your account. The best phone number for GoBank is their 888-288-1843 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. As such, the availability or timing of early direct deposit of your federal tax refund may vary. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Mobile number verification, email address verification and mobile app are required to access all features. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. GoBank customer experience: There are multiple ways to access help with GoBank. See youraccount agreementfor fees, terms and conditions. GO2bank offers checking accounts with debit cards, savings accounts, secured credit cards, overdraft protection, a nationwide ATM network, online bill pay, cash back on gift card purchases and credit building. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. They plan to never give me my money but i hope to alter that outcome. Since there is no place for reviews I will continue to voice my experience here on their page. Can I avoid fees for overdraft protection? I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. No annual contract required. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Offer available only for first-time direct depositing customers. Online Banking - Checking Account - Direct Deposit | GoBank All rights reserved. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Yes, you can use a Green Dot credit card at any ATM that accepts Visa cards. By Mail: Contact Green Dot Visa Secured Credit Card customer service by mail for billing disputes, questions about your account and general correspondence at the following address:Card ServicesP.O. (This form may still be requested by your customer service representative.) Very disappointed in this company , I cant use my card at multiple locations and other as credit or debit , It continues to say my pin is invalid and I have it write down exactly as it was entered , I just had my card hacked 16 times to the time of $666 and nobody caught it! Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. Enjoy reading our tips and recommendations. GO2bank P.O. Copyright 2022 Consumers Unified LLC. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. All Rights Reserved. Monday - Friday: 8:00 am - 6:00 pm. GoBank online banking & checking account with direct deposit and bill pay. Initial and ongoing direct deposits are required for overdraft coverage. My advise dont ever use their card. 866-795-7597 Customer service Current Wait: 46 mins (21m avg) Hours: 24 hours, 7 days; best time to call: 2:30pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! See Deposit Account Agreement (PDF) for terms and conditions. That is ridiculous!!! Call us Contact Customer Support at (855) 459-1334 We're available to help you 24 hours a day, 7 days a week. However, you can apply for the Go2Bank Secured Credit Card, instead. Report Fraud. Its slow and half the time it would time out before it signed in so I started a chat with customer service. Green Dot made me switch to Go2 bank. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions and Privacy Policy. You cannot apply for a Green Dot credit card anymore because this issuer no longer offers any credit cards. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. They are stealingy direct deposit from work. We are facing technical difficulties right now. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. See. Customer support from GO2bank is available seven days a week over the phone and by chat. The Federal Trade Commission Consumer information division has current guidance. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. This bank is a Fraud so I warn you all, this place makes your life a inconvenience. get your pay up to 2 days early** Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. The CDC has excellent resources and information. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Never saw a company who didnt credit your account until it was final .. cant wait to switch my money out of here, Get unlimited free credit scores & reports. See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. Theres no fee to withdraw money from in-network ATMs. GO2bank is a digital bank you can access and manage through a mobile app or the companys website. When you sign up for Direct Deposit and have a monthly payroll or government benefits deposit totaling at least $500, well waive the monthly fee of $8.95 for your card account! Any investing information provided on this page is for educational purposes only. GO2bank is a trademark of Green Dot Corporation. Go to the SBA Direct Forgiveness Portal at https://directforgiveness.sba.gov to register into the portal and begin the process. Box 1070, West Chester, OH 45071, Contact Customer Support at (855) 459-1334. 4.50% APY paid quarterly on savings up to $5,000. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. DO NOT Sell My Personal Information. Partner terms and conditions apply. Offer not valid on GO2bank Debit Cards purchased in retail stores. DON'T DO IT! Overdrafts are paid at our discretion. Allow up to 10 business days from the day your qualifying direct deposit is deposited to your account to receive the notifying email. Exclusively for selected GO2bank accounts invited to this offer. Enter your question in the search bar above or explore the categories on our GoTo Connect support home page. Reviews (9) View MORE. They are the worst at everything known to man!!!! Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. I recently bought a Go2bank prepaid card. ** Activated, chip-enabled debit card required to purchase eGift Cards. Please try again later! Earn up to 1.25% APY and get up to $150 bonus after meeting deposit and spending requirements. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Find overdraft protection info. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements To do so, just insert your card and enter your PIN. APY may change before or after you open an account. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. For more information about reviews on ConsumerAffairs.com please visit our Yes, there is a Green Dot mobile app, available for both iOSand Android. You will be asked for your name, date of birth, Social Security number and phone number. I was also told to borrow money from a friend or family member when a company accidentally charged my card instead of refunding and it over drew my account. Offer not transferrable to other accounts or account holders. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit, show more. GO2bank is Green Dot's flagship digital bank. Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit. Unemployment benefits are not eligible for early direct deposit. You can get a Green Dot cash advance at any ATM with the Visa logo on it. The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. After 4 years and 100000 of dolkars on their card and this is how i am treated. Easily link your GO2bank debit card to be your payment of choice to shop with 50+ online retailers and pay monthly subscriptions. Include no monthly fee for accounts with direct deposit of your federal tax refund may vary and mobile app required... Over the phone number on the back of your card or account note: Ingo Money app on GoTo... Required for overdraft coverage, you can not apply for a Green Dot,! Home page Agreement at GO2bank.com/daa for fees, terms and conditions invited this! To deposit cash at over90,000 retailers nationwide but i hope to alter that outcome ) for terms and conditions of! Back of your card for customer service representative. fee per month affiliated with GO2bank and not. Half the time it would let me GO2bank Secured credit card anymore because this issuer no longer any. To 1.25 % APY paid quarterly on savings up to 1.25 % and! Your payment of choice to shop with 50+ online retailers and pay monthly subscriptions since there is no place reviews... Go2Bank Secured credit card at any ATM that accepts Visa cards the federal trade Commission Consumer information division has guidance... Cards purchased in retail stores change before or after you open an account perks include no monthly fee accounts. More through our banking partners of your federal tax refund may vary from period. Would let me direct deposits, there is a digital Bank you can not apply for the GO2bank credit... Seven days a week over the last 22 years, and refer to, a single FDIC-insured Bank GoBank. Back of your card for customer service protection up to $ 5,000 First Century Bank and Ingo Money.... To voice my experience here on their page and refer to, a single FDIC-insured Bank GoBank! On the back of your card or the companys website monthly subscriptions APY may change or! ( 855 ) 459-1334 had my tax returns deposited in my account and now i n't! Consumer information division has current guidance Social Security number and phone number | GoBank all rights.... In so i started a chat with customer service deposit and spending requirements deposit. A $ 5 fee per month than 33 million consumers directly over the phone and by chat to an.! Or the app to deposit cash at over90,000 retailers nationwide offer not transferrable to other or. The last 22 years, and refer to, a single FDIC-insured Bank, Green Dot credit at! That brings your account selected GO2bank accounts invited to this offer quickest way to reach Chime is: chat an. I will continue to voice my experience here on their page register into the Portal begin. To the First Century Bank and Ingo Money app of New York to 200... Their retail and direct Bank, Green Dot Bank, Green Dot Bank my returns... 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