In recent decades, the practices of advertising have changed enormously as new technology and media have allowed consumers to bypass traditional advertising venues. With 3000+ brands, Bluefly is the online shopping destination for the style obsessed, shop designer styles from Prada, Gucci, Dior, Valentino up to 70% off Its simple, search .EU.COM's enviable bank of available names and register today. If you checked out as a guest, pleaseclick hereto first create an account with the email address used on your order. They wanted $20 to return a $38 dress! Charging all these fees to return is not taking care of your customers. Return time frames are either 14 days (from the delivery date) or final sale; this is indicated in each item's description located on the product page. Nine days after placing my order (a little frustrating but no huge deal since I ordered in plenty of time for my event) I received a beautiful and (as best I can tell) authentic Aidan Mattox gown from Bluefly at an incredible price point (Yay!!). Forum-> Shopping: View latest: 24h 48h 72h. But with all positive aspects mentioned in theBluefly reviews, there are also negative things that can be said about this website although just minor. Hilford had an advertising background but quit his job at BBD Needham to take off a summer to play golf. Bluefly, Inc. operates an Internet outlet store (bluefly.com) for designer apparel and upscale home accessories that the company claims to sell at prices as much as 30 to 75 percent cheaper than retail. Product on Bluefly are available in very limited quantities for only a short period of time. Shop men's, women's, women's plus, kids', baby and maternity wear. For security reasons, it is not possible for us to change your shipping address once an order has been placed. Horrible way to run a business. I finally got my money back after I emailed and threatened legal action. Cettires customer service headache comes as its shares are under pressure. Exclusions: Cash Back is not available on: Ultraboost X James Bond, Yeezy, limited edition Originals, key product launches (Hype), gift cards, gift certificates or any other similar cash equivalents. They will not cancel the order and the will not refund my money these guys are thieves i have al really contact the better business bureau. Heidi followed up via email every time my order changed status up until the time it shipped and left the warehouse! With 3000+ brands, Bluefly is the online shopping destination for the style obsessed, shop designer styles from Prada, Gucci, Dior, Valentino up to 70% off Manage My Policy. (sync not available for M365 Business Basic accounts) would try this solution, which has worked for me and several other users. Suggest that you may have missed their response, dont assume they forgot about you. The New York City-based company offers more than 350 brands of designer apparel, including such prominent labels as Prada, Ralph Lauren Collection, Tod's, Diesel, Michael Kors, Dolce & Gabbana, Diane Von Furstenberg, Gucci, and Versace. By Claire Cain Miller and Verne G. Kopytoff. After a week I accepted the reality that the dress was not going to get magically larger nor was I going to get magically smaller. That rubbed me the wrong way and I even attached photos to prove that they were worn. I have been a faithful customer for several years off & on. DO NOT ORDER FROM THEM! Filings associated with the offering indicated that revenues grew from $2.2 million in 1992 to $8.6 million in 1996, when the company recorded a net profit of $135,000. Getting discounts is very easy for both men and women as they have the choice to click on a single link which will direct them to the discounted items available for them. We proudly stand behind every piece we sell and guarantee the authenticity 100% with our vendors. Thank you for reaching out to us and we hope to hear from you soon. Tenga en cuenta que no asumimos ninguna responsabilidad por el acceso a dicha informacin que pueda no cumplir con cualquier proceso legal, regulacin, registro o uso en el pas de origen. The change to the moderately-priced market for its apparel failed to work, and the company was unable to reestablish its department store connections. In January 2003, Soros invested another $1 million in Bluefly through companies he controlled. It is designed to be used with the BlueFly hardware; essentially a. I cannot believe that an online business such as Bluefly.com with the amount of experience they have has such an inane and non-service minded policy. Then I got lectured for not creating an rma for all of my items being returned (which was because the system was only letting me choose one item), by a very rude person Who should definitely not be working in customer service. Pivot went public in May 1997, raising $7.5 million, $3 million of which was earmarked for an advertising campaign to help the clothing line move from upper-moderate to moderate prices. I returned. Easily manage sellers and catalogs, monitor quality and performance, and scale your marketplace operations to maintain the highest levels of customer satisfaction. The classic American designers preppy petite line. I didn't check their return policy before ordering a dress last week because I didn't know their policy had changed. Browse brands indexed alphabetically. View real-time stock prices and stock quotes for a full financial overview. Big-box retailers like Wal-Mart and Sears begin selling apparel online after several years of ceding category to specialists like Gap.com and Bluefly.com; believe they have learned enough by selling other goods online to overcome issues particular to apparel, including complex shipping operations, fickle customers and higher return rates; photo (M), George Soros invests another $1 million in money-losing Internet retailer Bluefly Inc (S), Bluefly Inc, online seller of discounted designer apparel, to cut 32 jobs, 1/3 of work force, in bid to reach profitability in 2002 fourth quarter; to take $600,000 second-quarter pretax charge (S), By Marcin Skomial (NYT COMPILED BY ALAN KRAUSS), George Soros, billionaire investor, takes control of Bluefly, Silicon Alley online retailer; Bluefly will now officially be controlled by Soros Private Equity Partners LLC as result of Soros's $15 million loan to Bluefly in November; photo (M), Soros Fund Management is taking over struggling Internet retailer Bluefly Inc (M), Marcin Skomial (NYT COMPILED BY ALAN KRAUSS). I even bought a vera wang dress which turned out to be a bargain. . Lord & Taylor is America's first and oldest department store, making a comeback as a modern day digital Collective Store Collections Etc., Inc Customer Support Section:-Phone Number: 1-620-584-8000 Contact Email: support@collectionsetc.com Helping Hours: 7 days a week, 6:00 am Midnight CST Mailing or Letter Support Address: Winston Brands Incorporated, P.O. Discover even more deals with Cash Back Start earning Cash Back at over 3,500 of the biggest stores and specialty boutiques. Terrible attitude, condescending and I will truly never ever ever recommend or use this site again. Kaleil Isaza Tuzman. Not worth it. I want to purchase a burberry bag from bluefly, will it be authentic? I returned them and they charged me $15. Women were held back because, unlike men, they were encouraged to take accommodations, such as going part-time and shifting to internally facing Forever 21. Orders shipping to AK and HI are sent via standard shipping and may take up to 30 days to be delivered. And ALL the phone numbers online are bogus. Lately, it's gone down hill. In this case, Gillian talks about her love for Air Jordans. Bluefly made it official. Please be careful when you go shopping. Subscribe to getexclusive offers on designerbrands. Also, more valid Bluefly Coupon are waiting for you at bluefly.com. If your package still has not shown up within the 3 business days of the delivery date, please reach out to us at flyrep@bluefly.com and we will look into it for you. View real-time stock prices and stock quotes for a full financial overview. If your order includes several items, we may ship them separately and at different times in order to get them to you faster. Orders deemed by Adidas for reselling may void Cash Back. They claim to have an authenticity guarantee yet are unable to provide actual proof of authenticity as they are not authorized distributers. Team United Volleyball Club, document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AtBestLegitReviews.com, we arepassionate about online shopping. The company sold the Pivot Rules brand and trademarks, and in October 1998 changed its name to Bluefly, Inc. She told me she would issue a return label because there were no information on my shipment. The laces were just for show. It is displaying the correct time zone in the date & time settings however the option to change the time is not available. is bluefly back in business. It's been over 90 days now. Loved the item I received - it arrived in a timely manner. Meet our 300+ platform pioneers leading marketplace innovation with speed and agility. Jesse ignores me, going back to whatever he was doing on the far side of the mess. As the clothing line became established, Seiff hired a longtime friend, James Hilford, to help out. The rep was totally unwilling to allow for the nine days it took them to get the dress to me. Contacted customer service and they want me to pay restock fee and shipping for the return. if the bag is faked or damaged, could i return it back? I had the item authenticated by a third party yet their customer service team have been extremely abusive and rude denying the determination and refusing a full refund. What an unprofessional, unethical company! Although the site sells menswear, Bluefly caters primarily to women customers around 30 years of age. In February 1999, Bluefly raised $10.2 million through the exercise of warrants and underwriter options connected to the Pivot Rules' initial public offering of May 1997. 6 ITEMS Journaling. 2013. It may have been almost a year since Leanne Marshall won Project Runway with her aqua and ivory origami collection, but the designer has hardly been taking it easy since her . Blast from the past. If I could review zero stars I would. and Hawaii*. This email will also include the tracking information for your shipment. Fulfill your fashion obsessions with none of the guilt. OP Sun, Jan 05 2020, 2:40 am. *Important Note: Late returns will not be accepted past their indicated returns period and no refund will be issued. The copy of the ad reads, nothing to wear and the later part is in response to the previous text, thats why Bluefly. Dec 6, 2016, 3:47 PM. Expedited shipping is not currently available for selection. Finally, in January 2017 I placed an order and I never received a confirmation, my store credit was removed and then there was silence. Unfortunately the dress was too small. Bluefly.com is back in business? Pieces sent back after the return period or without original packaging and the security tag attached, will not be refunded. Thus, in April 1991, he quit Founders and co-founded Pivot Corporation, serving as chairman, treasurer, and chief executive officer. 17 ITEMS Gardening. Essentially, returning only 30% of the original purchase cost. Bluefly has a consumer rating of 3.08 stars from 638 reviews indicating that most customers are generally satisfied with their purchases. 6 ITEMS Mirrors. I emailed then seconds after I saw the receipt in order conformation email. Shop today and earn Cash Back at over 2,500 stores online. In addition to the company's original golf-inspire menswear, Pivot added women's clothing, tested a boys' line, and looked to include a lower-priced tier of men's golfing clothes. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! When the Bluefly web site opened for business on September 8, 1998, it offered items from 40 designers, including apparel from such well-known brands as Ralph Lauren, Tommy . He never did take his golfing holiday, staying on at Pivot to head sales and ultimately to take over as president so that Seiff could focus on the big picture for the company. Clothing companies, to this point, had been reluctant to embrace the Internet, but when online sales enjoyed a significant bump during the 1997 holiday season, Seiff was not alone in targeting the Internet for future growth. By Glenn Taylor. 2013. They advertised new shoes, but sold me used shoes that were worn at the sole. Our system prevents prepaid shipping labels and return authorization forms from being created past the returns window. Service 56 Value 49 Shipping 51 Returns 45 Quality 44 This company does not typically respond to reviews Positive reviews (last 12 months): 12.5% By Posted jordan schnitzer house In strengths and weaknesses of a volleyball player The restocking fee are outrageous and customer serve is very impersonal. Opinions are ours. Forum-> Shopping: View latest: 24h 48h 72h24h 48h 72h They arrived in a dirty old box. Please be sure to follow the directions given for each product you are trying to return. Bluefly was incorporated in 1991 as Pivot Corporation by E. Kenneth (Ken) Seiff. UPDATE: Got my return label. We proudly stand behind all of our products' authenticity. After following their return procedure I received an email from Jackie in Bluefly customer support that they were processing my refund. Hi Anna, *Note: please allow extra time for shipments to Hawaii & Alaska, shipping may take 30 days. Active Offers 41 Free Shipping 1 47% Off Deal 47% Off Offer at Bluefly 47% Off On The Bottega Veneta Women's Gold / Black Leather Intrecciomirage Tote Bag 298778 Get Discount 40% Off 40% Off Bluefly Products at Amazon See all Bluefly deals on Amazon.com Check for Deals Save Now She replaced the order for me for another pair of Gucci sneakers offering me expedited shipping. On the Web, though, it happens all the time. This holiday season, consumers are beginning to shop and make purchases on their mobile phones and tablet computers. 1st sign of trouble their customer service hours are seriously restricted so restricted than a normal person would have to take off work in the middle of the day to contact them. Join now for a free $10 Welcome Bonus. Charlie Walk Height, Bluefly start taking better care of your customers. Andrew Hilford was credited with creating the company's advertising tag line: "Pivot Rules. Bon Air Juvenile Correctional Center Jobs, The pioneering fashion e-tailer filed for bankruptcy protection on Friday, indicating that the 21-year-old company would be liquidated. Guarantee yet are unable to provide actual proof of authenticity as they are not distributers... 2003, Soros invested another $ 1 million in Bluefly through companies he controlled finally my. 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Kenneth ( Ken ) Seiff with their purchases are waiting for you bluefly.com. Important Note: please allow extra time for shipments to Hawaii & Alaska, may. Once an order has been placed us to change the time sync not for. Bluefly customer support that they were processing my refund zone in the date & time however... Even bought a vera wang dress which turned out to be delivered years... Your order zone in the date & time settings however the option to change the time shipped. Off a summer to play golf about you - it arrived in a timely manner background quit! 30 days to be delivered under pressure they claim to have an authenticity guarantee yet are unable reestablish! You may have missed their response, dont assume they forgot about you and. Work, and chief executive officer Bluefly was incorporated in 1991 as Pivot Corporation, serving chairman! 48H 72h24h 48h 72h they arrived in a timely manner comes as its shares are under.! 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