Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; most of our tickets,hotels,cars,packages and cruises do not allow any date or name changes after the booking is completed. Depending on the hotel restrictions you may be charged penalties or lose the entire pre-paid or deposit amount of you booking. Name changes are not permitted. The Cancellation Password will expire within 3 hours of issuance. You agree you will not use a frame or border environment around the Site, or other framing technique to enclose any portion or aspect of the Site, or mirror or replicate any portion of the Site, and that you will not sell, offer for sale, transfer, or license any portion of the Site in any form to any third parties. Additional equipment, such as child safety seats, navigation systems, etc. We reserve the right to amend these Terms & Conditions at any time without prior notice. In the event your plans change, please contact our travel protection provider to confirm that the coverage of your policy is adequate. If cancelled online 48 hours prior to scheduled check-in or pick-up, the CheapOair service fee charged at the time of booking will be refunded. If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. All merchandise and/or offers are available while supplies last and are subject to change and/or revocation without notice. Earn two (2) Points for every Canadian dollar spent on stand-alone hotels and rental cars through the CheapOair.ca branded desktop or mobile website. In some cases, pre-payment may be required to receive confirmation. Most will offer you a refund or the chance to change your dates of travel for free if your flight is cancelled due to COVID-19. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. Until such information is verified, the fare is subject to change. You hereby authorize CheapOair and its authorized third party to process the charge to the credit or debit card you provide to us for the total amount of your Booking. AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and CheapOair's use of your Submissions. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Please review our Privacy Policy, which also governs your visit to this Site to understand our practices. You agree that you may not commence any arbitration or court proceeding unless you and we are unable to resolve the claim within 60 days after we receive your claim description and you have made a good faith effort to resolve your claim directly with us during that time. The PMP does not apply to fares offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, or consolidator fares; or fares available only by using a coupon or other promotion not offered to the general public. The amount of Points a Program member earns will depend on the service purchased and the Program members tier status. Fare indicated reflects the discounted amount. You should be aware that your carrier may charge you the standard rates for any SMS sent to and from your mobile device. Please note: The above CEP only applies to CheapOair's own cancellation, refund, or ticket change service fees. All seat requests will be forwarded to the airlines. You agree that our entire aggregate liability to you arising out of or in connection with your request of any optional services and products through us is limited to the purchase cost of such services or products. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. When you use your CheapOair Credit Card for Eligible Purchases made at the CheapOair website or through the CheapOair telephone customer service center, you will earn 6 points for every US dollar spent, rounded to the nearest dollar. Stevie Awards for Sales & Customer Service, Following local government guidelines to contain the spread of COVID-19, our agents are able to take calls from 8 am to 2 am only. If you have any questions regarding the Program, we can be contacted by email at rewards@CheapOair.com. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. Sign in into your CheapOair.com account by. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. Many of our discounted tickets do not allow for frequent flyer mileage accrual. You agree and acknowledge that currency rates vary and any quoted price on the Site in local currency is a guideline, and not binding on us or the Travel Supplier. Hotel properties are not obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility. Neither the receipt of any funds by CheapOair nor the reliance of any person on CheapOair's actions shall be deemed to constitute a waiver of any part of these Terms & Conditions. All Airlines have differing rules and policies regarding schedule changes, which are beyond our control. Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated. Some destination countries may require the air carrier or foreign air carrier to treat an aircraft passenger cabin with insecticides prior to the flight or to apply an aerosol insecticide in an aircraft cabin used for such a flight when the cabin is occupied with passengers. Either party may seek to have a claim resolved in small claims court in your county of residence or the small claims court in closest proximity to your residence, and you may also bring a claim in small claims court in New York County, the State of New York, USA. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. You should not rely upon the continued availability of the Program, or any earning or redemption offers, merchandise or other offers made in connection with the Program. We do not guarantee any cancellation. As per our Compassion Exception Policy (CEP), we offer Special Discounts for Military, Bereavement, and the Visually Impaired. The Price Drop Assurance service is not a guarantee of savings. We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. We will find you alternative transportation to your destination. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers published price.Please note that service fees are charged above the published and/or negotiated air fares and taxes. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998. Some airlines may not allow unaccompanied minors to travel without an adult. Please check directly with the airline for unaccompanied minor age requirements, restrictions and fees, as the following items may change at any time: You must call the airline to verify rules and restrictions for unaccompanied minor(s) traveling alone. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. Create PDF. PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. If you have any questions regarding privacy, please read our privacy policy. Your Booking will be fulfilled on the delivery date set out in your ticket information email or, if no delivery date is specified, then on the date the ticket is issued, unless there are exceptional circumstances. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. The Program is a rewards program operated and offered by OTG Club Miles LLC (ClubMiles, we, our, us) to users of websites and/or mobile applications of CheapOair.com, OneTravel.com CheapOair.ca, and any other brands that offer ClubMiles membership (collectively, the Sites). Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. Pet Policies - It is very important that you confirm directly with the property that they do, indeed, accept pets. Anyone younger than 18 years of age, does NOT qualify as an adult, when two or more accompanied minors are traveling together. (Affiliate DBA of Travelong, Inc.) Any questions or comments about the Site should be e-mailed to feedback@CheapOair.com. The airline ticket Terms & Conditions, the hotel Terms & Conditions, the car rental Terms & Conditions, the attractions and services Terms & Conditions supplement any area not covered by the Booking process. Earn two (2) Points for every U.S. dollar spent on stand-alone hotels and rental cars through the CheapOair.com or OneTravel.com branded desktop or mobile websites. Eligible Purchases do not include special financing purchases, balance transfers, cash advances, finance charges and fees associated with your credit card. We do not endorse any such suppliers and vendors nor are we responsible for the contents of other websites or their privacy policy or other practices. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. Search affordable plane tickets, Hotels & Car Rentals. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. Nevada: SOT #2007-1137, You will not disguise the origin of the information you transmit through the Site, whether to navigate the Site, make a travel reservation or booking, or post any content.You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious, offensive, defamatory or technologically harmful. CHEAPOAIR MAKES NO REPRESENTATION OR WARRANTY, Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. Use of the Site is governed by the following Terms & Conditions. Tuesday and Wednesday prices are also good, but you may want to prepare your budget if booking during the weekend, as data shows that is when prices are generally at their highest. Accordingly, before taking any other action, first reach out to us by contacting customer service at 1-646-738-4820or at feedback@CheapOair.com so we have an opportunity to try to address your concerns. The process starts when you book the hotel on our Site. WAIVER OF TRIAL BY JURY AND CLASS, REPRESENTATIVE, AND PRIVATE ATTORNEY GENERAL ACTIONS CheapOair does not assume any responsibility for the fault of the delivery company. NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER Please see the "Contact Us" section on the CheapOair homepage for more information. For example, if you change from a $500 ticket to a $300 ticket, you'll receive a travel voucher for $200 to use on a future ticket. Any dispute about whether a claim falls within the jurisdiction of a small claims court shall be resolved by that court, not by an arbitrator. For further information please consult your airline or insurance company representative. Ticket Reservations can come out as a significant step taken by to make your Flights journey more flexible and your itineraries to be better. You are solely responsible for any such additional charges due to the Travel Supplier. A per mile fee will be charged for any additional miles. Once you have made your Booking, you cannot transfer or change the name(s) or destination(s) listed in your Booking. You and we each agree to negotiate your claim in good faith. Unsubscribing from our SMS promotional list will not preclude us from sending you service related SMS in connection with an existing CheapOair booking. Please note that we are unable to facilitate a rebate of Canadian Goods and Services Tax ("GST") for customers booking Canadian hotel accommodations utilizing our services or for Value Added Tax ("VAT") or similar taxes imposed by countries outside the United States. CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. It ultimately depends on the airline or airlines involved. **Active Duty Acceptable forms of ID are .mil Email Address, Active Duty ID Card, Guard/Reserves ID Card, Common Access Card (CAC); Veterans Acceptable forms of ID are Military Retiree ID Card, Veterans ID card, Veteran Health ID Card, Uniformed Services ID Card, State Drivers License stamped VETERAN. You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. It is the responsibility of the traveler who has booked with us online or has made the booking directly with a customer service agent to review and reconfirm names, dates, flight numbers, airlines and routing including all airport changes. The incorporated terms of the contract of carriage may include: (1) Limits on the airline's liability for personal injury or death of passengers, and for loss, damage, or delay of goods and baggage, including fragile or perishable goods; (2) Claim restrictions, including time periods within which passengers must file a claim or bring an action against the airline for its acts or omissions or those of its agents; (3) Rights of the airline to change terms of the contract; (4) Rules about reconfirmation of reservations, check-in times, and refusal to carry; (5) Rights of the airline and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate airline or aircraft, and rerouting. You should always contact the hotel prior to check-in to find out availability and pricing. ClubMiles reserves the right, at its sole discretion and without prior notice, to suspend, change or terminate the Program, in whole or in part; to modify, limit or suspend the use of or redemption of Points in any respect, including but not limited to changing the types of redemption rewards that we make available to you; to modify or change redemption procedures, including the number of Points required for particular reward; to modify, limit or suspend the collection of Points, including but not limited to imposing time limits and changes in Points values. In order to establish validity of such transactions, we may contact you or your bank. You are responsible for any bookings and travel reservations made by persons under your direction or control. Based on 125,742 reviews. All such changes are governed by each airline's fare rules, policies and procedures, which are not under our control. Learn moreHome-Cheapoair If your ticket qualifies, you can go to My Trips to cancel your reservation and receive a refund. If you have purchased car rental insurance, this will also be billed at the time of booking. CheapOair accepts NO RESPONSIBILITY for any changes that the supplier has not updated. Answer: CheapOair should have spelled your name correctly. You are requested to review and save the itinerary. The value of discount may vary based on fare type availability, seasonality, referral source and destinations. Book Now, Pay Later Reservations use your credit card to hold your reservation until you arrive for check-in. WE ARE ALSO EACH WAIVING THE RIGHT TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, OR SIMILAR PROCEEDING, WITH RESPECT TO THE CLAIMS COVERED BY THIS PROVISION, WHETHER SUCH CLAIMS ARE SUBJECT TO MANDATORY ARBITRATION OR ARE BROUGHT IN ANY OTHER COURT OR TRIBUNAL, INCLUDING SMALL CLAIMS, AS SET FORTH BELOW. Our services fees associated with the original travel reservation or booking are not refundable. All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. You automatically become a member when you create an account on ClubMiles. What is flexible ticket on cheapoair? CheapOair shall not be liable for any cancellation, overbooking, delay, re-routing, strike, any weather occurrence or governmental occurrence as it affects your travel reservation made with us. Stevie Awards for Sales & Customer Service. You will get upgraded to the next tier level(s) based on the number of bookings you have made on the Sites, as follows: Your tier expires 365 days from the date of your last booking date on any of the Sites. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. Original review: Feb. 21, 2023. Neither CheapOair nor its affiliates accept any responsibility, and you will not be entitled to any refunds whatsoever, if you are denied boarding, delayed or deported due to non-fulfillment of the above. The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions. Activities Terms & Conditions include various rules and restrictions that apply to your activities booking. 137 West 25th Street, If the code is not entered the discount cannot be redeemed and has no value. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. For all such changes within a 4 hour period, tickets will remain non-refundable. We will also retain a portion of the savings as a rebooking fee for providing this service. The cardholder must be a traveler listed on the booking. For changes/cancelations/refunds of Hotel reservation, All CheapOair hotel reservation booking fees are non-refundable. When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). This is to let you know that we have received your request. ClubMiles is not liable for the product or delivery of service of any partner. Simply submitting the credit card does not automatically guarantee ticketing. Prices quoted for your vacation package do not include liability insurance, collision damage waiver, personal accident insurance, personal effects protection, drop-off charges, gas, child safety seats, sky racks or incidental room charges at the hotel (telephone, movies, energy surcharges and any applicable increases in taxes). Government entry/exit fees may apply, depending on your destination. We make every attempt to notify the customer of any schedule changes. The arbitration will be governed by the AAA Consumer Arbitration Rules (the AAA Rules) and the AAA Consumer Due Process Protocol, Statement of Principles, as modified by this Agreement, and will be administered by AAA. ClubMiles will attempt to credit your Account with the awarded Points on a timely basis, usually thirty (30) days after the booked travel was completed. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. Please note that we are dependent on the suppliers for receiving the requested refunds. General Flexible Travel Options *Return fares per person, including taxes, excluding a US$ 4.99 booking fee. Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package. For purposes of the PMP, it means the U.S. English-language websites of Expedia.com, Orbitz.com, Priceline.com and Travelocity.com. Any and all submissions, whether in text or graphical format to this Site by opening a CheapOair account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant CheapOair and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name, any likeness and all graphics that you submit in connection with such Submission. Note that if you use a debit card for this service, depending upon your issuing bank it may take up to five to seven business days for you to regain access to the funds held for purchase of your original ticket. By enrolling in the Program, you agree to the following: Only residents of the United States who are over eighteen (18) years of age and residents of Canada who have reached the age of majority in their province/territory of residence and, in each case, have provided ClubMiles with a valid email address are eligible to become Program members and earn Points. LIABLE FOR ANY INJURIES, LOSSES, CLAIMS OR DAMAGES, FOR ANY VIRUSES Excess savings will not be applied. Fareportal Inc.137 West 25th Street, 11th Floor New York NY 10001 United StatesAttn: Legal Teame-mail: legal@fareportal.com. For new reservations CheapOair will charge service fees of $50 per-passenger, per-ticket basis for flight bookings, $42 per room per night for hotel bookings and up to $40 for car rental bookings. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers. We will then share those savings with you in the form of a gift card good toward any future flight booking on CheapOair.com. Most credit card transactions over the phone to our Customer Service Department are recorded and are available as evidence in case of any dispute. Flight booking on CheapOair.com luggage or on your person, if the code is not entered the discount not. Changes that the coverage of your policy is adequate tier status must be a traveler listed on hotel... Any questions or comments about the Site is governed by each airline fare. Cardholder must be a traveler listed on the booking not liable for any INJURIES, LOSSES, CLAIMS or,. Or services type availability, seasonality, referral source and destinations any VIRUSES Excess savings will not applied... Booking on CheapOair.com name correctly or booking are not refundable CheapOair accepts no RESPONSIBILITY for any such additional charges to. Inc.137 West 25th Street, if the code is not entered the discount not... Ny 10001 United StatesAttn: Legal Teame-mail: Legal @ fareportal.com email us to determine if there are additional.! The posting of changes to the email address in your Program account to ensure receipt of notifications about account... Are available while supplies last and are subject to change and/or revocation without.... Information is verified, the fare is subject to change current email address on record unless otherwise stated referral... Insurance company representative your direction or control also retain a portion of savings... Radioactive materials Flights journey more flexible and your itineraries to be better luggage or on your person all requests... Email at rewards @ CheapOair.com members tier status applies to CheapOair 's own Cancellation refund. 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