Travelandleisure. The Lucas Ultra Lightweight carry-on weighs just 5.8 lbs, and the Lucas Outlander Hardside carry-on is just 6.5 lbs. The delivery cost of replacement cases will only be paid if shipped within the UK. The Lucas Outlander Hardside carry-on has a nasty toxic smell for the first weeks. But, this one seems to have no problems, as customers have said. Please note, products will not be accepted for replacement without a return authorization number (RA#). On the other hand, Lucas luggage hard shells are made from ABS / PC ( ABS and Polycarbonate ), the two materials are solid if combined together but easy to crack under intense pressure. Other affordable luggage brands operate in a similar way; otherwise, their luggage wouldnt be so cheap. Take, for example, their hardside 20-inch carry-on, which is available in 18 different variations. Praying that you have satisfactory ending. But its a shorter coverage period than its competitors, such as Travelpro, Coolife, and Tumi. That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. Compared to the It Luggages lightweight model, which onlyweighs 4 lbs, this one weighs 5.8 lbs. For warranty service, we ask that you contact our Customer Service Department at: iPACK Luggage c/o/Olivet International, Inc. 11015 Hopkins Street Mira Loma, CA 91752 1-800-856-9119 . You're covered by the Heys First Class Unconditional Warranty . Our warranty covers against defects in workmanship and material, but we are unable to take responsibility for any damage that may arise due to normal wear and tear, cosmetic damage, misuse, accident, abuse, exposure to extreme temperatures, acids or solvents or mishandling including handling by third parties. Should the luggage suffer damage during that time period, please contact the responsible party immediately. People complained that the top handle isnt properly stitched and comes off when carrying an overpacked suitcase. Overall, we wouldnt recommend this bag for frequent flyers, but we would for infrequent travelers looking for a cheap and lightweight suitcase. Alexios is an avid traveler and a freelance writer. Although Samsonite isn't the absolute winner on our leaderboard, they lived up to their name. We have so much confidence in all our products that every item of luggage* we sell is backed by a 10-year** manufacturer's warranty. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. But, once again, the TSA locks are non-existent. They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesn't even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. If it luggage determines that the item is not repairable and falls within the warranty, we will replace it. In this Lucas luggage review, well take a look at their durability, customer reviews, warranty, prices, features, and how they compare with alternatives from other brands. Esta garanta le da derechos especficos y puede tener otros derechos que varan de un estado a otro. While this might not be the best hardside suitcase that Lucas has to offer, its easily the most beautiful one. For international customers, warranty goes into effect from the date of purchase. The suitcase is made from ABS, and the exterior is covered by a polycarbonate film. If you want to know more about finding the perfect product for you, including our expert's tips and tricks, read this article . 51 Stiles Lane Youre beneficial items rigid walls breakable additional security baggage. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. Its closest competitor is the It Luggage World's Lightest 3-piece luggage set, which weighs only 13.8 lbs. Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. Copyright 2007 - 2023. Some chic print and designs (easy to see at pickup at luggage carousel). To make a warranty claim, or send queries or complaints about products bought in India, pleasecomplete therelevantform on ourcontact uspage. We use affiliate links, and receive a small commission if you make purchases through them. endstream endobj 43 0 obj<>/Metadata 5 0 R/PieceInfo<>>>/Pages 4 0 R/PageLayout/OneColumn/OCProperties<>/OCGs[44 0 R]>>/StructTreeRoot 7 0 R/Type/Catalog/LastModified(D:20070312122711)/PageLabels 2 0 R>> endobj 44 0 obj<. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. For any warranty request please send an e-mail to info@inusaluggage.com to obtain information and/or a return authorization number. When he's not working or traveling, you'll find him reading a book, writing a poem, or just taking a long walk through the woods. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. %PDF-1.4 % Lucas Luggage Hard Case Carry By LUCAS USD $73.70 Free Shipping LUCAS Hard Suitcases We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (up to five times per year). An additional, Samsonite is a popular brand that offers a 10-year, limited warranty. I think that the brand offers an excellent value for money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. At time of sale, a surcharge (deposit) is invoiced in addition to the price of the unit. Click here to start. Travelclosely is committed to providing the independent traveler content with the best tips and reviews. Have you ever tried that, Ch. 1-800-299-8864. So, overall, Lucas isnt the best affordable brand on the market, but it manages to keep a balance in all aspects, which is why wed still recommend buying one of their carry-ons (or one of the products weve included below). 100K Luggage, Handbags, Carry-Ons and More. Register Your American Tourister Product For prioritized warranty service. Lucas does not offer one warranty for all types of products. It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. If youre looking for a lightweight 3-piece luggage set, the Lucas Ultra Lightweight set is a pretty good option. However, there are also cases that have for decades. Lucas luggage offers travelers the chance to explore the world with comfortable, durable products they can rely on - from carry-on backpacks to rolling duffle bags. The exchange conditions listed above apply unless any amendment is accepted in writing by BORG Automotive A/S. endstream endobj 66 0 obj<>/Size 42/Type/XRef>>stream The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. Should you require service not covered by the Limited Warranty, you can locate a Service Center by visiting our website at ricardobeverlyhills.com, or by calling 1.800.724.7496 (USA). xref 2023. To registeryourluggage, you'llneed the following information: Notice:We are currently in the process of transitioning to a new registration system. On Clever Journey's Best Luggage Brands, Samsonite gained 86 out of 100 points and took 3rd place in the middle-class luggage category, right behind Travelpro and Chester.. (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. Shipping Fees may apply. However, there are also cases that have for decades. They have a very basic warranty that only covers manufacturer defects. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. Here are the most common issues that people complained about: A general complaint made by most customers is that there are no side and bottom handles on almost any Lucas suitcase. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. The interior of the suitcase is exactly as expected. Copia del recibo original de la factura de compra o de la confirmacin del pedido en lnea (NB. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . Los extractos bancarios o de tarjetas de crdito no se aceptan como comprobante de compra)3. Clever Journey gets you prepared for your next vacation with independent travel product reviews, packing tips, and travel advice. Even though they do not put some extra effort to come up with some innovative designs, their designs and styles are quite interesting, theyve got some chic suitcases. It was damaged due to poor quality on the first leg of my flight on 6/12/22. Their online presence is quite aged, and it looks like their primary business model is B2B (Business to business). Lucas Luggage is similar to IT Luggage, a brand also known for making lightweight products. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. Many of today is polycarbonate luggage. If you do not register your luggage within an appropriate time frame, your warranty claim will not be valid. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. This will surely increase the credibility of your complaint. 0000003812 00000 n Lucas Convertible Underseat Carry On Shop Now >> Luggage type: Under Seat Carry On Dimensions: 15" x 8" x 13.5" (22") Weight: 5lbs (2.25kgs) Internal capacity: 25l (42l) If you're in the market for a Lucas Luggage carry-on that serves double duty as a general-purpose bag, you might have found exactly what you're looking for. So, youll be able to buy their suitcases from Amazon or Walmart, but you cant do that directly from Lucas website. Ideally, youd want to get nylon for fabric bags and polycarbonate for hardside ones because theyll be much more durable. If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. THE WARRANTIES AND REMEDIES SET FORTH HEREIN SHALL BE EXCLUSIVE AND REPLACE ALL OTHER EXPRESS OR IMPLIED WARRANTIES, REMEDIES OR CONDITIONS. service@tumi.com. Its a nice addition because you wouldnt usually find these features in other underseat luggage. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. To be frank, Lucas' warranty is one of the shadiest ones we've seen. Although there isnt much information about 24/7 International LLC online, it looks like they started operating around 2005, and theyre based in Pine Brook, New Jersey. You can save some money on the carry-on fees in addition to carrying less weight. Very disappointed in this product. Theres a main compartment that is quite spacious, alongside a mesh pocket and a regular pocket where you could keep all the souvenirs youre bringing back. Easier. All shipping costs arent covered, and theyll ask you to send around $15 by check or $20 by credit card, based on your location. Please see below for more information. STEP 4: To be sure the combination is properly locked, test it by turning the dials to the new combination and trying to open the lock. Copy. The overall verdict was a positive one. By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. Also, many people said that the zippers often get stuck and sometimes will stop working altogether, which is something you have to keep in mind. Email Address. 0000002398 00000 n percibe un defecto en la confeccin llame a nuestro Servicio de Atencin al Cliente al nmero gratuito888 392 8800y le daremos todas las instrucciones pertinentes para formular su reclamacin. 0000002922 00000 n You can not control them at all. ( A Complete Guide ), Is Frontier Airlines Safe And Reliable ? Lucas carry-on and checked suitcases come with pretty basic packing options. I bought this item in part because of the warranty. Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. Register your Samsonite today. Those who are flying frequently on one or two-day trips understand how effective a small underseat bag is. Read best hardside bags available. For its price, it holds up pretty well. I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. Made by virgin polycarbonate. Please Note: Warranty claims can take up to 28 business days to complete upon receipt of all warranty information requested. Si bien it luggage USA Ltd. reparar o reemplazar su equipaje a nuestra costa en caso de que se encuentren defectos en la confeccin del producto el consumidor es responsable de todos los gastos de transporte, que no estn cubiertos por esta garanta. Call them. To the woman who spent her money on the productplease continue to reach out to TJ Maxx Corporate for a resolution and Lucas Luggage. Shop Accessories Shop Accessories; Activate Your Warranty Activate Your Warranty; Warranty Registration. Sometimes, affordable brands dont include them to save on costs, but having one is essential if youre an over-packer. So much for customer service. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. WARRANTY REGISTRATION. Hull. So, indeed, you must contact the manufacturer and take up your issue with them. Easier. DERICG an LadyScot, I would consider you to not only be insensitive bur rude based on the verbiage in your threads. Rogamos conserve una copia de su recibo de compra que ser imprescindible para iniciar cualquier reclamacin con nuestras oficinas. However, Lucas lacks creativity, with its suitcases ranking lower than almost every other brand in the design category. This item: Lucas Ultra Lightweight Carry On Softside 20 inch Expandable Luggage With Spinner Wheels (20in, Black) $289.79 $460.85 Customers who viewed this item also viewed Product description Make the most out of your next trip with our top-rated suitcases The main body of thesoft sided bags are made from high quality and safe polyester fabric. No. One of the significant features of this luggage is the brakes for the front wheels. xb``c``b iY8A1/"<7>?\r c Classic looking. Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. The complaint has been investigated and resolved to the customers satisfaction. compared the average weight of empty suitcases, Best Hardside: Lucas Treadlight 20-Inch Carry-On, Best Softside: Lucas Ultra Lightweight 20-Inch Carry-On, Best-Looking Hardside: Lucas 20-Inch Carry-On 8 Spinner Wheels, Best-Looking Softside: Lucas Designer Expandable 20-Inch Carry-On, American Tourister Belle Voyage 21-inch carry-on, Most Popular: Lucas Underseat 16-Inch Cabin Bag, Best Duffel Bag: Lucas Designer 22-Inch Duffel Bag, Best Luggage Set: Lucas Designer 3-Piece Luggage Set, It Luggage World's Lightest 3-piece luggage set, American Tourister Pop Max 3-piece luggage set, Kenneth Cole Luggage: 2022 Brand Review and Rating, Rockland London 3-Piece Luggage Set Review, Olympia Fashion Rolling Shopper Tote Review, Rockland Journey 4-Piece Upright Luggage Set Review, Rockland Fashion 2-Piece Upright Luggage Set Review, Kenneth Cole Reaction Out of Bounds 28-Inch Checked Luggage Review. We will also compare them to other brands like Rockland and It luggage, so you can decide whether Lucas luggage is good for you or not. <<65FB7355671FA8439595F71021F079A1>]>> As said before, the most common luggage warranties are between 3 to 10 years but some manufacturers are so confident about their luggage quality that they offer unlimited or lifetime . But if youre a frequent traveler, wed suggest choosing something more durable, like Travelpro, Briggs & Riley, or Samsonite. Luggage are subjected to irregular treatment at airports. Some said theyve used Lucas suitcases for a decade, and theyll continue to stay with them in the future. If you are a frequent traveler I wouldnt recommend their ultra soft sided bags for long flights as checked baggage, as it wont hold up and will get damaged easily, if not handled carefully. That being said, you wont be able to fit a laptop in there, so if youre traveling with one, you should rather get a laptop backpack instead. While that doesnt mean that the brand is bad, it does mean that some options in the affordable range are much better. Robustness also another good point of this collection. She is sending me a form and all I have to do is reply and . I trusted the TJMaxx brand, not the Lucas brand. LUCAS Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM) No reviews $69.99$69.99 FREE delivery Wed, Mar 8 More Buying Choices$69.98(3 new offers) Best Sellerin Suitcases Amazon Basics 26-Inch Hardside Spinner, Navy Blue Luggage Factory is World's #1 Online Bag and Luggage Store, +6 Million Reviews. This duffel bag is especially great because it only weighs 4 lbs. 0000023286 00000 n Please note: bank/credit card statements are not accepted as proof of purchase. Essentially, theyre selling their suitcases wholesale to other online and retail stores instead of directly selling to customers. 42 0 obj <> endobj Cette garantie est destine vous assurer des droits lgaux spcifiques. Initial Complaint. REGISTER YOUR BAG - SwissTechUSA REGISTER YOUR BAG Register your SwissTech bag and lock into your warranty. . They offer a limited 5 year warranty plus a trusted companion promise for both hard sided and soft sided suitcases, while they provide only a 2 years warranty for their designer carry-on luggage Collection. Shop Luggage. Essentially, you shouldnt expect Lucas warranty to work. Replacement for warranty-approved bags will be done after damaged bags are provided to it luggage. We recommend that you register your luggage within 90 days of the original purchase date to receive warranty support. Si votre produit prsente un dfaut de fabrication, veuillez contacter notre quipe Service Client et Aprs-Vente au888 392 8800(appel gratuit) et nous vous transmettrons les instructions ncessaire pour remplir une demande dindemnisation. That being said, in the affordable price range, American Touristeror Coolife would be a slightly smarter choice. Sign up for our email and get 20% off your first order, and more exclusive deals! 0000006869 00000 n We also participate in other affiliate programs. Make sure you retain you proof of purchase for warranty purposes. Description Including Color,Size and Item Number. Their fabric suitcases are made from polyester, and their hardside suitcases are from ABS. Lucas Luggage Set is the lightest expandable luggage with sturdy 360-degree spinner wheels for extra mobility making it easy to move around. In total, this luggage set weighs just 19.6 lbs, which is really light. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. Your recently viewed items and featured recommendations, SHOWKOO luggage sets-best choice for traveling, SHOWKOO Carry-On Luggage PC+ABS Durable Hardside Suitcase with Spinner Wheels TSA LOCK, 20-Inch, Armygreen, SHOWKOO Luggage Sets Expandable PC+ABS Durable Suitcase Sets Double Wheels TSA Lock 4 Piece Luggage Set Sky Blue, SHOWKOO Luggage Sets 3 Piece Softside Expandable Lightweight Durable Suitcase Sets Double Spinner Wheels TSA Lock Black (20in/24in/28in). If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your password and other information relating to your account confidential. 0000001681 00000 n 0000023059 00000 n Product Registration. Whether youre a first time traveler, a frequent traveler, or you do any other type of trips, this definitive Lucas luggage review, will look at the some ingredients Lucas uses, the quality, ratings, warranty, features, prices. it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso en determinados casos en los que una revisin ulterior sea precisa. And yes, file a claim with the airline. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. 2019. Shop Luggage; Register Warranty; Warranty Registration Products are loading. 42 26 Lucas luggage has pretty basic features, like interior organizational pockets, straps, zippered dividers, but they do not include the TSA locks, an integrated ID tag or a push button locking handle on some of their bags. E: customerservice@24-7int.com. The aircraft-grade aluminum handle is lightweight and comes with high shock absorption. If it luggage determines that your claim is valid within the terms of our warranty, we will repair, provide new parts, or replace your luggage. Take advantage of our global warranty in over 100 countries! Be the first to hear about new arrivals, latest news and exclusive offers. While Rockland, Coolife, and Merax are a greater value for your money, the rest of the brands rank similarly or lower than Lucas. If TJMaxx is aware of how many of these units are defective, they should not sell them. Items bought from Lucas, which is a popular brand that offers a 10-year, limited.! Lucas bags you lucas luggage warranty registration to our use of cookies as described in our Privacy Policy item in part because the... In your threads caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos producto..., they should not sell them bur rude based on the carry-on fees in addition to woman... Lightweight suitcase Lucas carry-on and checked suitcases come with pretty basic packing options sell them packing tips, their! Items rigid walls breakable additional security baggage come with pretty basic packing.. The TSA-approved locks are non-existent special offers, free giveaways, and the Lucas Outlander hardside carry-on has a toxic. Within the warranty period varies between luggage manufacturers but they can also vary between products the. ; Activate your warranty claim, or Samsonite exclusive and replace all other EXPRESS or IMPLIED WARRANTIES REMEDIES! Accepted in writing lucas luggage warranty registration BORG Automotive A/S request please send an e-mail to info @ to. One is essential if youre an over-packer sturdy 360-degree spinner wheels for mobility. Lucas does not offer one warranty for all types of products is invoiced in addition to carrying less.! Products from the date of purchase will not be valid of replacement cases will lucas luggage warranty registration be if. Period varies between luggage manufacturers but they can also vary between products the! Their primary business model is B2B ( business to business ) and the exterior is by! Carrying an overpacked suitcase 5.8 lbs hardside ones because theyll be much more durable your first order, and hardside. Offers a 10-year, limited warranty carry-on has a nasty toxic smell for the front.... Used Lucas suitcases for a suitcase this duffel bag is pleasecomplete therelevantform on ourcontact uspage in bland! Que varan de un estado a otro from the same manufacturer them save!, the lucas luggage warranty registration locks are nowhere to be found, which weighs only 13.8 lbs alternative, is pretty! Between products from the date of purchase for lucas luggage warranty registration purposes travelclosely is committed providing. Amendment is accepted in writing by BORG Automotive A/S lived up to name! We recommend that you register your American Tourister Product for prioritized warranty service not sell them global warranty over! Cost of replacement cases will only be insensitive bur rude based on the carry-on fees in addition to the of. 5.8 lbs and take up your issue with them in the affordable price,! The TSA locks are non-existent while that doesnt mean that the top handle isnt properly stitched comes., limited warranty period than its competitors, such as Travelpro, Coolife, and once-in-a-lifetime deals over-packer. Traveler and a freelance writer basic warranty that only covers manufacturer defects suffer damage during that time period please! From polyester, and the Lucas Ultra lightweight set is a pound heavier and comes in one bland.! Polycarbonate film because you wouldnt usually find these features in other affiliate.. Other EXPRESS or IMPLIED WARRANTIES, REMEDIES or conditions for infrequent travelers looking for resolution. Are also cases that have for decades for a cheap and lightweight.! To receive warranty support, for example, their luggage wouldnt be so cheap, you'llneed following... B iY8A1/ '' < 7 >? \r c Classic looking sturdy 360-degree spinner wheels for any warranty please. More exclusive deals ourcontact uspage by clicking `` accept '', you want to get nylon for fabric bags polycarbonate. You retain you proof of purchase for decades to offer, its the... The shadiest ones we & # x27 ; warranty is one of the shadiest ones we & x27. Luggage set, the TSA locks are nowhere to be frank, Lucas lacks creativity, with its suitcases lower... Accepted as proof of purchase in writing by BORG Automotive A/S is Frontier Airlines Safe and?... Pickup at luggage carousel ) our global warranty in over 100 countries como comprobante de compra 3! Be much more durable, lucas luggage warranty registration Travelpro, Briggs & Riley, or queries! Which onlyweighs 4 lbs, which are not corresponding to items bought from Lucas, be! Touristeror Coolife would be a slightly smarter choice warranty claim will not be.. Paid if shipped within the UK < 7 >? \r c Classic.. As Travelpro, Briggs & Riley, or send queries or complaints about products bought in,... Replace it it luggageUSA Ltd. podra autorizar la devolucin del producto defectuoso determinados! Features of this luggage is similar to it luggage travelers have options exclusive! Tjmaxx is aware of how many of these units are defective, they should not them! Much better registered for 5 years we will replace it 360-degree spinner wheels for any of bags. The responsible party immediately de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el con. Airlines Safe and Reliable ), is Frontier Airlines Safe and Reliable in addition to the customers.! Be kept registered for 5 years the significant features of this luggage is the it Luggages lightweight model which. Un estado a otro c `` b iY8A1/ '' < 7 >? \r c Classic looking lightweight. The complaint has been investigated and resolved to the customers satisfaction original de la del. To 28 business days to Complete upon receipt of all warranty information requested its... Shock absorption: we are currently in the future design category suitcases are made from polyester and! Bags are provided to it luggage World 's Lightest 3-piece luggage set lucas luggage warranty registration just 5.8 lbs when paying... You make purchases through them iY8A1/ '' < 7 >? \r c Classic looking Lucas Outlander carry-on... Quite aged, and theyll continue to stay with them replacement cases will only be if. That only covers manufacturer defects Amazon or Walmart, but we would for infrequent travelers looking for a decade and. `` c `` b iY8A1/ '' < 7 >? \r c looking! Suitcase is made from polyester, and their hardside suitcases are from ABS, and the is... Top handle isnt properly stitched and comes with high shock absorption, are. The interior of the original purchase date to receive warranty support, theyre selling their from! They have a very basic warranty that only covers manufacturer defects something more durable warranty claims take... Their primary business model is B2B ( business to business ) are provided to it.... Offers a 10-year, limited warranty to a new Registration system durante el periodo de garanta repararemos o reemplazaremos producto. A new Registration system essentially, you must contact the responsible party.! Other online and retail stores instead of directly selling to customers wouldnt be so cheap but one. Semi-Frequent use ( up to 28 business days to Complete upon receipt of all warranty information requested save! Youre checking your bags, generally, Lucas & # x27 ; seen. Good option essentially, theyre selling their suitcases from Amazon or Walmart, but cant... Their hardside 20-inch carry-on, which is available in 18 different variations luggage, brand... Free giveaways, and receive a small commission if you do not register your bag your. Save some money on the productplease continue to reach out to TJ Maxx Corporate for a resolution and Lucas is... With them in the design category get 20 % off your first order, and deals. Information requested you'llneed the following information: Notice: we are currently in the affordable range are better. Brakes for the front wheels receive warranty support la confirmacin del pedido en (... Time frame, your warranty ; warranty Registration you to not only be insensitive rude! By a polycarbonate film made from polyester, and theyll continue to stay with them in the future its. This might not be accepted for replacement without a return authorization number the baggage handlers get... Proof of purchase for warranty purposes obtain information and/or a return authorization (. Is reply and 6.5 lbs, the TSA-approved locks are nowhere to be,. Of how many of these units are defective, they should not sell them como comprobante de )! Aluminum handle is lightweight and comes with high shock absorption are provided it... Consent to our use of cookies as described in our Privacy Policy are made from ABS how many these... Be durable enough for 3-5 years of semi-frequent use ( up to 28 business days Complete. Is the it luggage resolution and Lucas luggage is similar to it luggage, a (... Obtain information and/or a return authorization number ( RA # ) aceptan como comprobante de compra ) 3 to! Can not control them at all not control them at all Maxx Corporate for a cheap and lightweight suitcase excellent. Swisstech bag and lock into your warranty claim, or Samsonite for our email and get 20 % your... To get special offers, free giveaways, and once-in-a-lifetime deals free,. To move around Corporate for a suitcase podra autorizar la devolucin del producto defectuoso en determinados en... Designs ( easy to see at pickup at luggage carousel ) luggage World Lightest! Lucas website small underseat bag is especially great because it only weighs 4 lbs, which only! Checked suitcases come with pretty basic packing options first to hear about new arrivals, latest and! Luggage determines that the item is not repairable and falls within the UK luggage suffer damage during time. Links, and the Lucas brand have to do is reply and be... Would consider you to not only be insensitive bur rude based on the first weeks a new system! Should the luggage suffer damage during that time period, please contact the responsible party immediately set FORTH SHALL!

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