Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. You can search my posts here, I have quite a few examples of having sellers charge me 1lb 4.99 rate and having to eat 10-15$ to accept a package. They gave me credit for it. Their official policy on their website https://faq.usps.com/s/article/Return-to-Sender-Mail is to just reject the mail and return to sender. All fees associated with incorrect drop off, package oversize or weight is the responsibility of the Seller. if (document.context) document.write ("&context=" + escape(document.context)); If I return and ship back the item, I'd have to pay postage anyway. Lol. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. Additional shipping fees will be deducted from your Mercari balance. Help with my Mercari issue. I will be sure to get a receipt for your records.Please see attached photo of the postage due notice. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. if (document.mmm_fo) document.write ("&mmm_fo=1"); I messaged the seller and they just said "What really????? Thanks for your help and advice everyone! This will avoid having to change the shipping label as well as incurring extra postage fees. document.write ("'><\/scr"+"ipt>"); Contact us through the form below with a copy of the receipt. Now, there's no doubt, Mercari is indeed a legit reseller platform. Many sellers who use Mercaris prepaid shipping labels will be impacted by the increased costs of lightweight packages. According to Mercari, it's best for "items that are big, bulky, fragile, or intricate." You can find all the details here. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Copyright 1999-2023 Steiner Associates, LLC. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? Also, Ive had people say can you ship at a lower price and if theres a problem Ill pay fee like how does this work. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. I hope you don't mind me posting on here since there's no longer a Mercari community that exists. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. If you repeatedly send packages that incur postage due fees, we may need to subtract funds from your balance to cover it. It's very straightforward and quick. /us/help_center/article/172/?id=172&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact document.write (document.charset ? - edited /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. In addition to paying for the additional postage, you will also be responsible for any fines incurred. My PO lady told me if its a prepaid label, all they can do is charge the person who bought the label, which is technically Mercari. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. document.write ('&cb=' + m3_r); [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Click here to find the nearest FedEx drop off location. Please make sure that you choose the correct label so your item arrives safely to the buyer. 08-23-2021 Packages over 45" may attract an additional courier surcharge of up to $120. They gave me credit for it. Easy. Oversized packages or packages with incorrect dimensions may be subject to additional postage fees with the carrier. The action you just performed triggered the security solution. Mercari is raising shipping fees on February 1, 2022, for certain weights, and buyers and sellers are saying it's pricing the ecommerce platform right of the market. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Mercari Rolls Out New Rates for Prepaid Shipping Labels, USPS Seeks COVID Stimulus Relief as Mail Volume Sees Steep Decline, Amazon Sellers Can Hit Reset on Price-Gouging Blocks, eBay Makes More Purchases Subject to Advertising Fees, USPS Gets Brand Savvy under Postmaster General DeJoy, Amazon Garage Ramps Up Auto Parts & Accessories Inventory. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. 08-23-2021 I never had any of the my receivers/buyers message me about having to pay for overdue postage fees, ever. There is an additional fee when the carrier has to repackage the item during transit. =). Show more Is Mercari Legitimate? Shipping carriers charge based on the package's weight and size. They also included extra fanmade photocards and stickers. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Click here to find the nearest FedEx drop off location. Mercari Seller Since 2014 Author has 847 answers and 3.5M answer views 2 y I wouldn't recommend it. Im just asking about whether I need to rate the seller now or if I should wait until after mercari gives me credit for it. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. A few days ago there was discussion about what to do when you purchase something from Mercari and it arrives with postage due. Create an account to follow your favorite communities and start taking part in conversations. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Lesson learned. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. When youre shipping with a USPS First Class label, dont use a USPS Priority Mail box. Please make sure that you choose the correct label so your item arrives safely to the buyer. Its super petty and childish. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. Mercari then determines how these increases will impact our rates for shipping labels for our users, Williams said. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Did you have to pay a postage fee to receive a Mercari package? You can chat with other members about anything to do with buying on eBay. Cookie Notice For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. Yeah i was looking for textbooks and I see some of them with the 4.99 label. The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. 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Any advice would be much appreciated! Mercaris spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year Its still $4.99, the lowest in the industry, he told EcommerceBytes. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Welcome to the Buying board! "At $23 including the shipping increase next week, I could have just bought it on Amazon brand new. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. Mercari also processes all payments to help prevent either party from getting ripped off. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. it is against USPS policy to deliberately send packages with insufficient postage. Mercari is an online platform where you can sell and buy anything. Create an account to follow your favorite communities and start taking part in conversations. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); You can email the site owner to let them know you were blocked. Your IP: Click to reveal Note: The Suggested Weight feature is just a suggestion. document.write ("&loc=" + escape(window.location)); The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Does the package still get delivered to the buyer like normal and mercari gets the overdue postage fee, which then gets taken off the seller's balance? document.write (" Plastic Pontoon Floats,
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