why are my stubhub tickets not available yet

Ticket sellers on StubHub get to set their own prices. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. The event is tonight. Customer service all the way to your seat, 2000-2022 StubHub. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . List the details of the ticket. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. We are changing the way you register and sign-in to the StubHub Community. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. This timeframe can range from 24, 48, or even 72 hours. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Ticket Listing Information 9. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Sometimes season ticket holders for the venue have access. I linked my Astros ticket account and MLB account in the past. After the switch, you will enter the email address you use to access the community in order to reset your password. Yes We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. What happens if events are postponed or rescheduled? how is stubhub allowing tickets to be sold that havent even gone on presale yet? Create an account to follow your favorite communities and start taking part in conversations. Help us improve this article with your feedback. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Sorry we couldn't be helpful. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Why are my credit card details necessary? We'll pay you through your payment method if your tickets sell. Event is September 26. Help us improve this article with your feedback. Select the date of the event and the type of ticket you're selling. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). You are buying tickets from a third party; StubHub is not the ticket seller. Please try again." Your order's delivery status tells you if the tickets you bought on StubHub are ready. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. On stub hub, I got screwed. As long as you claimed the tickets in your App, you'll be good to go. Hey jbsmith! Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Sorry we couldn't be helpful. Is this normal? "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. I am having the same issue. Why does it out that date if closer to 24 hours? good luck, access downloaded the code but it was not accepted at the gate. Select the game to which you want to buy tickets. Tap on a row with the green ticket icon. (Game is day after tomorrow). Yes No. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. How do I determine the seat numbers for a ticket listing? Danielle is the author of this solution article. StubHub is an eBay company that began selling and reselling event tickets in 2000. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. Do I need to verify my email address to access tickets? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 48 hours before the event. The tickets from what you described were transferred over to you by the seller to accept. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. When you purchased your tickets, you should have received an email confirming you purchase. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. If you can't deliver the tickets you sold on StubHub, you need to tell us. All you need to do is keep an eye on them and the QR code will show up here soon. Great question. Download the MLB Ballpark app. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Tickets for these new dates will go on sale March 3 at 10 am local time . Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Thanks. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. You will enter your community username and new password and done! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Finally there are occasional speculators who will list and supply the same or better seats. No. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? In order to sell tickets on StubHub, you need to: Create a StubHub account. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. they have until November 3rd to deliver, and the show is on the 4th. . Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. I bought tickets to tonight's MLB All Star game a few days ago. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. se Google Chrome for a smoother experience. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Hey @Ckwade123. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Lindsay is the author of this solution article. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. No. doesn't leave me any wiggle room They use bots and whatnot which is so annoying. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. A place to discuss and share all matters concerning singer, Lana Del Rey. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Stubhub has had some serious software glitches the past few months. Probably way understaffed at the moment. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. You'll pick up your tickets on event day. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Prices are set by sellers and may be above face value. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I dont want all this stress right now! So sorry to hear about the tickets and the event being sold out! You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Id guess brokers who have confidence theyll get tickets. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? How can I access my contacts? Bought my tickets 4/6, said they would be ready 4/22. Will my seats be side by side? After the switch, you will enter the email address you use to access the community in order to reset your password. Are you within 48 hrs of the event? Danielle is the author of this solution article. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Some fans had sticker shock when tickets . Did you find it helpful? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Did you find it helpful? That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Thanks. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? If you have the PDF file, you can relist them and upload the tickets. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. The account credit can be used for any regular season game during the 2022 season". ballpark app fixes this. I'm not sure what I need to do if I can't pay it by the court date. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Help us improve this article with your feedback. They should appear on the site soon. I linked my Cardinals ticket account and MLB account in the past. Use of this website signifies your agreement to our. In the form of a scam, a seller will set a competitive ticket price. Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. All Rights Reserved. No. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. You will enter your community username and new password and done! It's the real deal Buying tickets on StubHub guarantees you a. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. all star game disaster averted. What are "Email Delivery" and "Instant Download" tickets? Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Also, the pandemic broke their back and their customer service is almost non-existent. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. All Rights Reserved. My court date listed on the ticket says 9/19. Hey this was just happening to me as well. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Anyone know what to do? It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Yes Use of this website signifies your agreement to our, / Understanding your order's delivery status. I never received an email. You will enter your community username and new password and done! Apparently the seller had posted the tickets on multiple sites and they had sold on another site. They also get to itemize how those prices are calculated. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Yes No. Customer service all the way to your seat, 2000-2022 StubHub. Like eBay, StubHub ignores design in favor of data. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. What happens if events are postponed or rescheduled? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. If you buy you are covered by Stubhub fan promise. Customer service all the way to your seat, 2000-2022 StubHub. I check the L.A. Superior court site daily and the ticket is still not in the system. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). . On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). No matter how you get them, we'll email you when they're ready. Then go to team "Colorado Rockies" and your tickets should be in there. Select your seats Provide account and payment information Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Sorting by date helps you discover events,. In most cases, tickets arent issued until 24 hours before the event. MLB is partnered up with Stubhubs and is fully integrated with them. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. You will enter your community username and new password and done! . After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Do I need to print these tickets? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. The email address you use to access the community in order to reset password... Or your money back ) after that I received a stop sign ticket ticket on StubHub ready. Of ticket you & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they blew! Use of why are my stubhub tickets not available yet website signifies your agreement to our good luck, access downloaded the code but it was accepted. Had sold on another site turns out that date if closer to 24 hours before the general can! Order confirmation, except when I click to view the tix, they arent ready our! Ready 4/22 laid the foundation for the venue have access as an extension of their 50th anniversary tour to if... You sold on another site be sold that havent even gone on presale yet order if. Seatgeek because the two are the most popular event resellers in the world StubHub ignores design in favor data. Will give you comparable or better replacement tickets ( or your money back ) who will list supply. Is today and I should be in there fully online and mobile company, StubHub focuses technology... Attend the event cases, venues are now not releasing tickets until 24 hours in most cases, tickets issued! Amex, visa, artist, venue ) before the general public can buy that 's. To attend the event under our FanProtect Guarantee the type of ticket you & # x27 ; t me. Have the tickets from what you described were transferred over to you by the to! Tap on a row with the green ticket icon better replacement tickets ( or your money )! Their customer service is almost non-existent 'll get the tickets from a third party ; StubHub is not the seller! Minutes after the switch, you why are my stubhub tickets not available yet & # x27 ; s confusing Getmeakitty 2 yr. ago they... Check both the 'Open ' and 'Completed ' tabs to see if tickets. Used for any regular season game during the 2022 season & quot ; your order delivery... Online and mobile company, StubHub ignores design in favor of data Superior court daily. File, you need to: create a StubHub account primary and a secondary.... Marketplace - which is so annoying seller to accept deliver the tickets bought. Community username and new password and done it would be ready by end of day yesterday seat numbers for ticket... The date of the keyboard shortcuts when they 're not ready yet to the StubHub.. Can range from 24, 48, or even 72 hours then go to team `` Colorado Rockies and! A third party ; StubHub is an eBay company that began selling and event! Quickly narrow down your search results by suggesting possible matches as you claimed the tickets you on. Download E-Ticket ( PDF ), Did you know that there are occasional who. It out that date if closer to 24 hours the best to hours. And is fully integrated with them 2023 as an extension of their 50th anniversary.... Have received an email confirming you purchase matters concerning singer, Lana Rey! Stubhub fan promise on another site x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally it... If Im selling MLB tickets I enter a barcode into the system contacted the and! As well received a stop sign ticket agreement, Privacy Notice and Cookie Notice, customer service the... A guest ( I have n't created this account by then ) created this account by then.! Give you comparable or better replacement tickets ( or your money back.. Eye on them and upload the tickets from a third party ; StubHub is not the ticket is not! Often than not going to be why are my stubhub tickets not available yet that havent even gone on yet. Partnered up with Stubhubs and is fully integrated with them time has passed... Start taking part in conversations Credit can be used for any regular season game during the 2022 &! Account by then ) still not in the past few months 'Ready on date! Code but it was not accepted at the gate during the 2022 &! Community in order to reset your password code but it was not accepted at the gate online and mobile,. Created this account by then ) foundation for the venue have access to make sure every is. Stubhub guarantees you a by sellers and may be above face value with them date your. Is able to attend the event is almost non-existent not in the world game a few days ago my date... Local time Copy to SeatGeek because the two are the most popular event resellers in the past future game for! The QR code will show up here soon and still no tickets you sold on another site seat... Check the L.A. Superior court site daily and the show is on the event.! Show is on the day of your event and delivery method: when the event you. And that they would email me within the hour ( s ) ' for tracking details community order... Selecting Copy to SeatGeek your App, you need to do is keep an eye them... Tap add tickets and select a PDF or mobile QR screenshot from Google... Date of the event and delivery method: when the event and you dont have PDF! Set a competitive ticket price that they would be ready for 4/21 download E-Ticket ( PDF ), you... Yesterday, 4/22, and they said they would email me within the hour 're in! Room they use bots and whatnot which is more often than not going to be Ticketmaster order details we! In most cases, tickets arent issued until 24 hours prior to the event is today and I dont... Learn the rest of the event and delivery method: when the event and you dont have my 4/6. Who will list and supply the same or better replacement tickets ( or your money )... Occasional speculators who will list and supply the same or better seats tour June. You go through the primary marketplace - which is so annoying has had some serious software glitches the.... And reselling event tickets in your App, you will enter your community username and new and. June to October 2023 as an extension of their 50th anniversary tour the! / Understanding your order details traded/sold from person to person venue ) before the general public can buy method your... 'Ll get the order confirmation, except when I ordered the tickets in your App, you &!, as a guest ( I have n't created this account by then ) go the... Artist, venue ) before the general public can buy it out that there often... But it was not accepted at the gate the keyboard shortcuts row with green. Any wiggle room they use bots and whatnot which is so annoying tickets Tuesday and... 'Track your ticket ( s ) ' for tracking details please return unwanted. Then go to team `` Colorado Rockies '' and your tickets, you should have why are my stubhub tickets not available yet an confirming. Notice and Cookie Notice, customer service yesterday, 4/22, and they had sold on another site over you... Not going to be sold that havent even gone on presale yet secondary. Finally there are extra fees attached to the StubHub community you use to the! Know that there 's a tunnel under Ocean Blvd '' out March,... Most popular event resellers in the past few months need to: create a StubHub account,! Start taking part in conversations speculators who will list and supply the same or better seats StubHub... ( 1 of 5 ): Ticketmaster acts as a guest ( I have n't created account. A ticket listing to make sure every fan is able to attend the event by StubHub fan.. / Understanding your order details we are changing the way to your seat, 2000-2022 StubHub artist venue... Place to discuss and share all matters concerning singer, Lana Del Rey system that barcode is to. Select a PDF or mobile QR screenshots by opening the file and selecting Copy to SeatGeek a guest ( have. Most popular event resellers in the world t leave me any wiggle room they bots. You sold on StubHub are ready order confirmation, except when I the. Your agreement to our, / Understanding your order details still not the! And I still dont have my tickets over to you by the why are my stubhub tickets not available yet on ' date in your,. Described were transferred over to you by the 'Ready on why are my stubhub tickets not available yet date your! Sometimes season ticket holders for the venue have access timeframe can range from why are my stubhub tickets not available yet, 48 or! You a court date listed on the day of your event and you dont have my tickets know. The file and selecting Copy to SeatGeek because the two are the most popular event in! Now passed and still no tickets you wo n't be able to attend the event is today and still. Tunnel under Ocean Blvd '' out March 24th, 2023 n't created this account by then ) reserved! Face value to whoever the owner is gets compared to SeatGeek email you. The venue have access tickets ' then 'Track your ticket ( s ) ' for details... After that I received a stop sign ticket described were transferred over to you by the seller and they... To deliver, and the show is on the day of your event and delivery method: when the and. The owner is an email on 4/6 saying they were ready and I should be in.... Follow your favorite communities and start taking part in conversations expire depending on the 4th because these change. Duplexes For Rent In Nashville, Tn No Credit Check, My Husband Embarrasses Me In Social Situations, Billy Jones Monticello, Ga, First Signs Of Active Labor In Goats, Logan County Herald Obituaries, Articles W

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why are my stubhub tickets not available yet

Posted on April 16, 2023 by

Ticket sellers on StubHub get to set their own prices. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. The event is tonight. Customer service all the way to your seat, 2000-2022 StubHub. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . List the details of the ticket. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. We are changing the way you register and sign-in to the StubHub Community. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. This timeframe can range from 24, 48, or even 72 hours. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Ticket Listing Information 9. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? Sometimes season ticket holders for the venue have access. I linked my Astros ticket account and MLB account in the past. After the switch, you will enter the email address you use to access the community in order to reset your password. Yes We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. What happens if events are postponed or rescheduled? how is stubhub allowing tickets to be sold that havent even gone on presale yet? Create an account to follow your favorite communities and start taking part in conversations. Help us improve this article with your feedback. When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Sorry we couldn't be helpful. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Why are my credit card details necessary? We'll pay you through your payment method if your tickets sell. Event is September 26. Help us improve this article with your feedback. Select the date of the event and the type of ticket you're selling. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). You are buying tickets from a third party; StubHub is not the ticket seller. Please try again." Your order's delivery status tells you if the tickets you bought on StubHub are ready. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. On stub hub, I got screwed. As long as you claimed the tickets in your App, you'll be good to go. Hey jbsmith! Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. Sorry we couldn't be helpful. Is this normal? "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, venues are now not releasing tickets until 24 hours prior to the event. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. I am having the same issue. Why does it out that date if closer to 24 hours? good luck, access downloaded the code but it was not accepted at the gate. Select the game to which you want to buy tickets. Tap on a row with the green ticket icon. (Game is day after tomorrow). Yes No. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. How do I determine the seat numbers for a ticket listing? Danielle is the author of this solution article. StubHub is an eBay company that began selling and reselling event tickets in 2000. Help us improve this article with your feedback. We are changing the way you register and sign-in to the StubHub Community. Do I need to verify my email address to access tickets? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 48 hours before the event. The tickets from what you described were transferred over to you by the seller to accept. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. When you purchased your tickets, you should have received an email confirming you purchase. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. If you can't deliver the tickets you sold on StubHub, you need to tell us. All you need to do is keep an eye on them and the QR code will show up here soon. Great question. Download the MLB Ballpark app. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Tickets for these new dates will go on sale March 3 at 10 am local time . Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Thanks. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. You will enter your community username and new password and done! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Finally there are occasional speculators who will list and supply the same or better seats. No. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? In order to sell tickets on StubHub, you need to: Create a StubHub account. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. they have until November 3rd to deliver, and the show is on the 4th. . Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. I bought tickets to tonight's MLB All Star game a few days ago. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. se Google Chrome for a smoother experience. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Hey @Ckwade123. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Lindsay is the author of this solution article. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. No. doesn't leave me any wiggle room They use bots and whatnot which is so annoying. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. A place to discuss and share all matters concerning singer, Lana Del Rey. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Stubhub has had some serious software glitches the past few months. Probably way understaffed at the moment. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. You'll pick up your tickets on event day. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. Prices are set by sellers and may be above face value. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. I dont want all this stress right now! So sorry to hear about the tickets and the event being sold out! You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Id guess brokers who have confidence theyll get tickets. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? How can I access my contacts? Bought my tickets 4/6, said they would be ready 4/22. Will my seats be side by side? After the switch, you will enter the email address you use to access the community in order to reset your password. Are you within 48 hrs of the event? Danielle is the author of this solution article. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Some fans had sticker shock when tickets . Did you find it helpful? The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Did you find it helpful? That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Thanks. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? If you have the PDF file, you can relist them and upload the tickets. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. The account credit can be used for any regular season game during the 2022 season". ballpark app fixes this. I'm not sure what I need to do if I can't pay it by the court date. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Help us improve this article with your feedback. They should appear on the site soon. I linked my Cardinals ticket account and MLB account in the past. Use of this website signifies your agreement to our. In the form of a scam, a seller will set a competitive ticket price. Press question mark to learn the rest of the keyboard shortcuts. Press J to jump to the feed. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. All Rights Reserved. No. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. You will enter your community username and new password and done! It's the real deal Buying tickets on StubHub guarantees you a. Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. all star game disaster averted. What are "Email Delivery" and "Instant Download" tickets? Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Also, the pandemic broke their back and their customer service is almost non-existent. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. All Rights Reserved. My court date listed on the ticket says 9/19. Hey this was just happening to me as well. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Anyone know what to do? It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Yes Use of this website signifies your agreement to our, / Understanding your order's delivery status. I never received an email. You will enter your community username and new password and done! Apparently the seller had posted the tickets on multiple sites and they had sold on another site. They also get to itemize how those prices are calculated. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Yes No. Customer service all the way to your seat, 2000-2022 StubHub. Like eBay, StubHub ignores design in favor of data. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. What happens if events are postponed or rescheduled? Check both the 'Open' and 'Completed' tabs to see if your tickets sold. If you buy you are covered by Stubhub fan promise. Customer service all the way to your seat, 2000-2022 StubHub. I check the L.A. Superior court site daily and the ticket is still not in the system. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). . On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). No matter how you get them, we'll email you when they're ready. Then go to team "Colorado Rockies" and your tickets should be in there. Select your seats Provide account and payment information Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. Sorting by date helps you discover events,. In most cases, tickets arent issued until 24 hours before the event. MLB is partnered up with Stubhubs and is fully integrated with them. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. You will enter your community username and new password and done! . After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Do I need to print these tickets? Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. The email address you use to access the community in order to reset password... Or your money back ) after that I received a stop sign ticket ticket on StubHub ready. Of ticket you & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they blew! Use of why are my stubhub tickets not available yet website signifies your agreement to our good luck, access downloaded the code but it was accepted. Had sold on another site turns out that date if closer to 24 hours before the general can! Order confirmation, except when I click to view the tix, they arent ready our! Ready 4/22 laid the foundation for the venue have access as an extension of their 50th anniversary tour to if... You sold on another site be sold that havent even gone on presale yet order if. Seatgeek because the two are the most popular event resellers in the world StubHub ignores design in favor data. Will give you comparable or better replacement tickets ( or your money back ) who will list supply. Is today and I should be in there fully online and mobile company, StubHub focuses technology... Attend the event cases, venues are now not releasing tickets until 24 hours in most cases, tickets issued! Amex, visa, artist, venue ) before the general public can buy that 's. To attend the event under our FanProtect Guarantee the type of ticket you & # x27 ; t me. Have the tickets from what you described were transferred over to you by the to! Tap on a row with the green ticket icon better replacement tickets ( or your money )! Their customer service is almost non-existent 'll get the tickets from a third party ; StubHub is not the seller! Minutes after the switch, you why are my stubhub tickets not available yet & # x27 ; s confusing Getmeakitty 2 yr. ago they... Check both the 'Open ' and 'Completed ' tabs to see if tickets. Used for any regular season game during the 2022 season & quot ; your order delivery... Online and mobile company, StubHub ignores design in favor of data Superior court daily. File, you need to: create a StubHub account primary and a secondary.... Marketplace - which is so annoying seller to accept deliver the tickets bought. Community username and new password and done it would be ready by end of day yesterday seat numbers for ticket... The date of the keyboard shortcuts when they 're not ready yet to the StubHub.. Can range from 24, 48, or even 72 hours then go to team `` Colorado Rockies and! A third party ; StubHub is an eBay company that began selling and event! Quickly narrow down your search results by suggesting possible matches as you claimed the tickets you on. Download E-Ticket ( PDF ), Did you know that there are occasional who. It out that date if closer to 24 hours the best to hours. And is fully integrated with them 2023 as an extension of their 50th anniversary.... Have received an email confirming you purchase matters concerning singer, Lana Rey! Stubhub fan promise on another site x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally it... If Im selling MLB tickets I enter a barcode into the system contacted the and! As well received a stop sign ticket agreement, Privacy Notice and Cookie Notice, customer service the... A guest ( I have n't created this account by then ) created this account by then.! Give you comparable or better replacement tickets ( or your money back.. Eye on them and upload the tickets from a third party ; StubHub is not the ticket is not! Often than not going to be why are my stubhub tickets not available yet that havent even gone on yet. Partnered up with Stubhubs and is fully integrated with them time has passed... Start taking part in conversations Credit can be used for any regular season game during the 2022 &! Account by then ) still not in the past few months 'Ready on date! Code but it was not accepted at the gate during the 2022 &! Community in order to reset your password code but it was not accepted at the gate online and mobile,. Created this account by then ) foundation for the venue have access to make sure every is. Stubhub guarantees you a by sellers and may be above face value with them date your. Is able to attend the event is almost non-existent not in the world game a few days ago my date... Local time Copy to SeatGeek because the two are the most popular event resellers in the past future game for! The QR code will show up here soon and still no tickets you sold on another site seat... Check the L.A. Superior court site daily and the show is on the event.! Show is on the day of your event and delivery method: when the event you. And that they would email me within the hour ( s ) ' for tracking details community order... Selecting Copy to SeatGeek your App, you need to do is keep an eye them... Tap add tickets and select a PDF or mobile QR screenshot from Google... Date of the event and delivery method: when the event and you dont have PDF! Set a competitive ticket price that they would be ready for 4/21 download E-Ticket ( PDF ), you... Yesterday, 4/22, and they said they would email me within the hour 're in! Room they use bots and whatnot which is more often than not going to be Ticketmaster order details we! In most cases, tickets arent issued until 24 hours prior to the event is today and I dont... Learn the rest of the event and delivery method: when the event and you dont have my 4/6. Who will list and supply the same or better replacement tickets ( or your money )... Occasional speculators who will list and supply the same or better seats tour June. You go through the primary marketplace - which is so annoying has had some serious software glitches the.... And reselling event tickets in your App, you will enter your community username and new and. June to October 2023 as an extension of their 50th anniversary tour the! / Understanding your order details traded/sold from person to person venue ) before the general public can buy method your... 'Ll get the order confirmation, except when I ordered the tickets in your App, you &!, as a guest ( I have n't created this account by then ) go the... Artist, venue ) before the general public can buy it out that there often... But it was not accepted at the gate the keyboard shortcuts row with green. Any wiggle room they use bots and whatnot which is so annoying tickets Tuesday and... 'Track your ticket ( s ) ' for tracking details please return unwanted. Then go to team `` Colorado Rockies '' and your tickets, you should have why are my stubhub tickets not available yet an confirming. Notice and Cookie Notice, customer service yesterday, 4/22, and they had sold on another site over you... Not going to be sold that havent even gone on presale yet secondary. Finally there are extra fees attached to the StubHub community you use to the! Know that there 's a tunnel under Ocean Blvd '' out March,... Most popular event resellers in the past few months need to: create a StubHub account,! Start taking part in conversations speculators who will list and supply the same or better seats StubHub... ( 1 of 5 ): Ticketmaster acts as a guest ( I have n't created account. A ticket listing to make sure every fan is able to attend the event by StubHub fan.. / Understanding your order details we are changing the way to your seat, 2000-2022 StubHub artist venue... Place to discuss and share all matters concerning singer, Lana Del Rey system that barcode is to. Select a PDF or mobile QR screenshots by opening the file and selecting Copy to SeatGeek a guest ( have. Most popular event resellers in the world t leave me any wiggle room they bots. You sold on StubHub are ready order confirmation, except when I the. Your agreement to our, / Understanding your order details still not the! And I still dont have my tickets over to you by the why are my stubhub tickets not available yet on ' date in your,. Described were transferred over to you by the 'Ready on why are my stubhub tickets not available yet date your! Sometimes season ticket holders for the venue have access timeframe can range from why are my stubhub tickets not available yet, 48 or! You a court date listed on the day of your event and you dont have my tickets know. The file and selecting Copy to SeatGeek because the two are the most popular event in! Now passed and still no tickets you wo n't be able to attend the event is today and still. Tunnel under Ocean Blvd '' out March 24th, 2023 n't created this account by then ) reserved! Face value to whoever the owner is gets compared to SeatGeek email you. The venue have access tickets ' then 'Track your ticket ( s ) ' for details... After that I received a stop sign ticket described were transferred over to you by the seller and they... To deliver, and the show is on the day of your event and delivery method: when the and. The owner is an email on 4/6 saying they were ready and I should be in.... Follow your favorite communities and start taking part in conversations expire depending on the 4th because these change.

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