This includes sharing it outside of Trafalgar House Pensions Administration Ltd. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. Most internet browsers also enable you to choose whether you wish to disable section 16. If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. 12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. Pensions Administration Limited, a limited company registered in England under Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). obligations of the third party under the law. For further details, please consult the help menu in your We know the feedback to Thames Water from their listening exercise was not to close the pensions schemes, so if they decide to that will show complete disregard for members opinion. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. 14.2 We may use your personal information to: 14.2.1 Provide and administer your Account; 14.2.2 Reply to any communications you send to Us; 14.2.3 Send you important notices, as detailed in Clause 15; or. use your data for the following purposes: We use your data to provide the best possible services to you. By default, most internet browsers accept Cookies but this can be changed. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. C/O THAMES WATER PENSION TRUSTEES LIMITED, CLEARWATER COURT, VASTERN ROAD, READING, GB-RDG RG1 8DB, United Kingdom . 10.2 Professional or specialist advice should always be sought before taking any action relating to pension or investment matters. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. We're open 8am to 7pm, every day of the year. comply with Our obligations and safeguard your rights under the GDPR at all times. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. However, to use all features and functions available on Our Site you will be required to submit or allow for the collection of certain data. to process pension payments) and tax code; demographic information such as post code, preferences and interests; web browser type and version (automatically collected); operating system (automatically collected); and, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected). Please refer to section 13 for more information on controlling Cookies. Respondent: Thames Water Pension Trustees Limited, Our phone lines are open from 10.00am to 2.00pm Monday to Friday, 10 South Colonnade Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. You can choose to enable or disable Cookies in your internet browser. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. Thames Water Mirror Image Pension Scheme Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Mirror Image Pension Scheme - Implementation Statement Implementation Statement The deal means that members under the previous defined contribution (DC) scheme run by Thames Water, will now reap the benefits of being under a new master trust run by insurance organisation Aon. Specifically: 7.1.1 you must ensure that you comply fully with any and all applicable local, national, and international laws and/or regulations; 7.1.2 you must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; 7.1.3 you must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind; and. managed. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. For more details, please refer to section 5, above, and identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title This includes: calculating and paying benefits to you due from your pension scheme; providing and managing your access to Our Site; personalising and tailoring your experience on Our Site; supplying pension administration services to you; personalising and tailoring Our services for you; complying with our legal obligations, any relevant industry or professional rules and regulations or any applicable voluntary codes. Changes to these Terms and Conditions. In some cases, the third parties may require access to some or all of your data. You may restrict your internet browsers use of Cookies. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. This, in turn, enables Us to improve Our Site and the services offered through it. We have taken great care to ensure that your privacy is not at Vauxhall, Greater London . 4.4 You must not use anyone elses Account without the express permission of the User to whom the Account belongs. If you do not accept and agree with this Privacy Policy, you must 3.3 Access to Our Site is provided as is and on an as available basis. 16.1 We may alter these Terms and Conditions at any time. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. by Us. 4.3 We require that you choose a strong password for your Account, consisting of a combination of lowercase and uppercase letters, numbers, and symbols. Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). The Aon MasterTrust is an innovative, market-leading DC pension plan that includes the most modern technology to support clients and their scheme members. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. are shown below in section 15.5. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Please ensure that your query is clear, particularly if Our 3.3 Access to Our Site is provided as is and on an as available basis. Please refer to section 13 for more information Thames Water employs over 6 500 people, of whom 4 500 are in our current DC stakeholder pension plan. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. 16. The schemes are sustainable and affordable. your rights and Our obligations under the law. if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. By Rachel So | August 3, 2021. links or whether they are shared by other users). Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in Annual bills are reduced by 50%. For more information, see section 15.9. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. We may sometimes contract with third parties to supply services to you on Our behalf. Thames Water still currently has two defined benefit (DB) schemes that are closed to new joiners but are open to future accrual. 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. data that you give to Us via Our Site. pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. 12.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware, and other internet security risks. 10.5 We make reasonable efforts to ensure that Our Content on Our Site is complete, accurate, and up-to-date. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. 7.4 We hereby exclude any and all liability arising out of any actions (including, but not limited to those set out above) that We may take in response to breaches of these Terms and Conditions. 3.2 It is your responsibility to make any and all arrangements necessary in order to access Our Site. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure email messages containing information of commercial or promotional nature concerning this Application. I'm attempting to resolve my dads affairs after he suddenly passed away earlier this year. providing any data to them. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the pension scheme to which you are a member. We do not require any further consent We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. You are therefore advised to check this page from time to time. We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. risk by allowing them. Our Site uses analytics services provided by Google Inc. Website analytics refers to a set of tools used to collect and analyse usage statistics, Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. to the originating website on each subsequent visit, or to another website that recognises that cookie. Protection Regulation (GDPR); means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and. Specifically, We may use your data for the following purposes: supplying you with email newsletters, alerts and invitations to events that you have subscribed to (you may unsubscribe or opt-out at any time by following the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, text message and post with information and news on services. Where any of your data is required for Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. Thames Water plans to close both of the DB schemes by March 2020. including, but not limited to, login and personalisation settings. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. page regularly to keep up-to-date. personal details such as your name, gender, age, date of birth, contact details (e.g. to solve the problem for you. We are specialists having been providing first-class pensions administration services to scheme members and trustees for over ten years. We recommend that you check this out below in section 15.9. For more details, please refer to section 5, above, and to section 15.5 below. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. This, in turn, enables Us to improve Our Site and the services offered through it. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in section 16. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). 6.3 You agree that you will be solely responsible for your User Content. 4.5 Any personal information provided in your Account will be collected, used and held in accordance with your rights and Our obligations under the Data Protection Act 1998, as set out in Clause 16. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. The company, which serves 15m customers . Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the We may sometimes contract with third parties to supply services to you on Our behalf. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the This Privacy Policy applies only to your use of Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data They all work in the same way but have minor differences. 16.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. policies of any such third parties. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). Please refer to Clause 4 for more information. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. GMB is one of Britains largest and fastest growing trade unions. We recommend that you check this page regularly to keep up-to-date. 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