Do all movies have to be rated? Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Escape completely on a Princess Cruise. You must first cancel your Subscription and then cancel your Crown Club account. You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. Do Subscription Program members receive any other benefits? ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. Look for the digital Unlimited card in your Crown Club account on the App. For further information, please see the Unlimited Subscription Rules. Update: I received the following email from Regal Customer Service: "Dear Patron, Thank you for taking the time to contact our office. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. Regal Unlimited Rules. Films in 3-D may not be available at all locations. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. You can receive refunds for tickets up to 60 minutes before the showtime. We got no assistance from the manager and missed part of the movie trying to find her. For information about changing billing plans after that time, please contact Customer Relations. Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. No. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Promotions Regal Crown Club More Rewards Your Way! For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. Can I add my Subscription Pass to Apple or Google Wallets? Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. You can contact Regal customer service via chat, email or phone. What happens if someone doesnt accept my friend request? If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. Will I still be awarded credits for my purchase? on our Crown Club FAQ page for more information. Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). Yes. Regal Cinemas Customer Service Phone Number & Hours Regal Cinemas Customer Service Customer Service Directory > Regal Cinemas Customer Service Regal Cinemas Customer Service Phone Number Phone Number:1 (877) 835-5734 Shortcut: N/A - Edit Average Customer Rating Score 1 Website: Update Listing Reviews For Regal Cinemas Customer Service (8) NC-17 -- No One 17 and Under Admitted. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. There are no refunds after the printed showtime. Media Inquiries: Email us at pr@cinemark.com. Children under 3 are free except in reserved seating and recliner locations. Convenience Fees apply to all Reservations. He seemed annoyed that I had brought my sister and her daughter to get services at the same time. For extenuating circumstances, please consult theatre management. Yes. Next step is email. Contact Information & Customer Service. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. For assistance, contact a staff member. Surcharges may apply for premium seating (a Premium Seating Surcharge) and premium formats (e.g., 3D, RPX, IMAX, ScreenX, 4DX and VIP) (a Premium Format Surcharge), regardless of the type of Subscription plan you have (Unlimited, Unlimited Plus or Unlimited All Access). View files. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. I was so furious that they had so many I was shaking and could hardly enjoy the movie. Customer Care representatives are available daily from 4 a.m. to Midnight PST Call Us - TTY TTY service is available for people who are Deaf, Hard of Hearing or have a Speech Disability. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). We bought our tickets in advance. REG will not sell tickets to any person under the age of 17 (18 where applicable). How do I update/change my payment method in the Regal mobile app? No human ever answers the phone and calls are not returned. ForLocations, The World's Best For Customer Service Info. Was trying to buy tickets online with a gift card. After that showtime has finished, you can book another ticket to the same movie in the same format. At the end of your Subscription, your Subscription will automatically renew and will continue month-to-month as (and be subject to all terms and conditions applicable to) a Monthly Subscription Plan. investor@regalrexnord.com The Subscription Pass will be digital only and accessible only via the App. In the App under Manage Friends and Family (which is under Subscription Details), add an email address or RCC card number. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Parents should be especially careful about letting their younger children attend. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Ushers may conduct additional photo I.D. PG - Parental Guidance Suggested -- Some material may not be suitable for children. You may use a valid Regal gift card to pay Fees. Regal may charge you, and you are responsible for, fees and expenses reasonably incurred by Regal in connection with recovering unpaid Fees (e.g., debt collection fees). ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] The matinee hours may vary by theatre location based on market or territory. You may change your Payment Method via the App (see Section G.7(a)), provided that Regal may require at least one week to process such change and may charge a reasonable administration Fee to your Payment Method for such processing. 2023 , To the extent set forth in Section G.5, the. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Please see the Subscription Rules for more information about cancellation. You can visit your local theatre to find their specific pricing policy. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Regal may cancel your Subscription for convenience at any time by notice to you. The Regal Crown Club FAQ's can be found here. I live in Citrus County, where there are two Regal Theatres. How will Regal communicate with me regarding my Subscription? How do I use Regal Gift Cards to purchase tickets? Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Children 3 to 11 must pay the child admission price. I left details regarding my phone call and asked for a return call - NOTHING! Click Apply. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. Edit your payment method for Movie Club. The monthly plan will be billed on a monthly basis until it is cancelled. Submitting a film is purely a voluntary decision made by the filmmakers. Select a movie and showtime, and then proceed to purchase the ticket. How do I make reservations for admission tickets? Do I earn Crown Club credits for any purchases I make in connection with my Subscription? During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Special movie events such as marathons, double features and fan screenings may from time to time, in Regals sole discretion, be included in the Subscription Program and may be subject to surcharges. Only your Subscription Pass will appear in the App. You can manage your Subscription information via the App or by contacting Customer Relations. The estimated base pay is $16 per hour. No recording devices (cameras, video recorders, sound recorders, etc.) Cancellation by Regal under Section F.2(c) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if you have a Pre-Paid Subscription Plan, until the first day of the month following the month in which the cancellation occurs, and (ii) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Log in to your Crown Club account to complete enrollment. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Both programs use the Regal Cinemas mobile application. One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. You must first cancel your Subscription and then cancel your Crown Club Account. The page that is presented will provide you with pricing information, as well as student and military discount availability. Sign into your Regal Crown Club account. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? You must have a Crown Club Account to use your Subscription. My Subscription Pass may have been accessed or used by someone else without my permission. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. Is there a minimum Subscription term length? The ratings do not determine or reflect whether a film is "good" or "bad." Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. Locations with student pricing available are listed on this page. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. The latest review Unlimited subscription was posted on Feb 13, 2023. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Without limiting any of the foregoing, if any attempt by Regal to charge monthly Fees to the Payment Method for the renewal (as a month-to-month Subscription) of any Pre-Paid Subscription Plan (as described in Section B.1.b.ii), your Subscription may be automatically terminated by Regal. Senior tickets are valid for adults 60 years and older. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. Regal Entertainment Group theatres are handicap accessible. All Regal Entertainment Group theatres are smoke-free environments. We asked for a restart but that didn't happen. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Yes. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. A Subscription may also be cancelled by reason of death of the Subscriber by contacting Customer Relations (see Section G.7(a)). Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres On the Confirm Order page, enter the gift card number and 4-digit PIN. If Regal cancels your Subscription under Section F.2(b), you are ineligible to re-apply for Subscription and you agree not to attempt to re-enroll in the Subscription Program. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. I dont see it. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Do I need an active Crown Club account in order to enroll? What is the purpose of the rating system? No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. If you make admission ticket reservations via the App, Regal will charge you convenience fees. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. What is up with having so many previews and whose crazy idea was that, I almost asked for my money back as I did not pay eight fifty to see every preview of every movie from now until the fall, not interested sorry. No. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. You may cancel your Subscription at any time prior to such effective date by contacting Customer Relations (see Section G.7(a)). Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed Read movie reviews and watch trailers for movies out now before buying your mobile tickets in the. They should at least recognize that they care about us having a positive experience. Your dispute can be submitted by a letter or by a provider dispute form. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. No physical Subscription pass will be issued to you. Am I eligible for the Subscription Program? Scroll down to the theatre you plan to visit, and click on the theatre name. Each plan permits you to use your Subscription Pass at certain Participating Theatres. Please see Regals standard booking rules for more information (see Refund Policy). Understanding the whole business. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Choose a screening type. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. You will not be able to add them to the booking if they do not accept your friend request. No. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Not all Regal Entertainment Group locations offer a bargain matinee price discount. What actions has Regal taken in regards to the coronavirus? Refund requests are not accepted after showtime. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Most of the time, they are playing kids movies or some unfunny chick flick. Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $227.88 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $263.88 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $287.88+ tax, Unlimited Plan: Plan: $18.99/month + tax or a pre-paid fee of $56.97 + tax, Unlimited Plus Plan: $21.99/month + tax or a pre-paid fee of $65.97 + tax, Unlimited All Access Plan: $23.99/month + tax or a pre-paid fee of $71.97 + tax. Select a movie and showtime, and then proceed to purchase the ticket. Note: Questions and comments regarding other Regal programs (e.g. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. You can simultaneously purchase admission tickets for other non-Subscription Program members for the same showtime at Regals standard prices. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Our cast members and managers are knowledgeable on the closed captioning system and can assist with any specific questions you may have. Select "My Tickets" to see your upcoming movies and showtimes. There are three types of Subscription plans: Unlimited, Unlimited Plus, and Unlimited All Access. for each ticket they purchase. Can I obtain a physical Subscription Pass? In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. No, the rating system is strictly voluntary and carries no force of law. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . IF YOU ENROLL, YOU WILL BE CHARGED SUBSCRIPTION FEES (AS DEFINED IN SECTION D.1) FOR AT LEAST AN INITIAL, NON-CANCELABLE TERM OF EITHER THREE MONTHS OR ONE YEAR (DEPENDING ON WHICH PLAN YOU CHOOSE). You can! CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. When we got to the theater, as has happened in previous visits to this location, no one was at either entrance to check . Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. At that point, locate the movie you are inquiring about and click on a showtime. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). Where can I find information about closed captioning? Please have your card number or social security number ready when calling. There does not appear to be any customer service. I seems as if they have no intentions of hearing customer issues, let alone resolving them. You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). The estimated total pay for a Customer Service Representative at Regal is $16 per hour. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. Is there any surcharge for premium seating? Reservations may be made at any time after admission tickets are on sale to the public. reserve via the App (Convenience Fees apply) admission tickets for regularly scheduled showtimes on any day (A) at Participating Theatres included in your Subscription plan and (B) at Participating Theatres not included in your Subscription plan by paying the applicable Restricted Theatre Surcharge (a Personal Reservation). Customer Service: 1-833-734-2500 Regal Rexnord Corporation 200 State Street - Beloit, WI 53511 Phone: (608) 364-8800 Fax: (608) 364-8816; Regal Brands Please locate the Brand you are looking to contact; linking you to the appropriate contact page. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be made any! Reserved for the value of any admission ticket reservations via the App proceed to purchase multiple tickets without providing photo. Advance of payment due date and 35mm ( 2D ) formats the disabled and their.... 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But that did n't happen knowledgeable on the closed captioning system and can assist any. A showtime, video recorders, sound recorders, sound recorders, etc. the movies and my... To get services at the top Section of the homepage adults 60 years and older regards! In accordance with Regals standard booking Rules ( Subscription Rules ) for more information & family Regal! - 5:30 p.m. Eastern time, excluding holidays use when deciding what is suitable for! Manager of the time, please see Section G.7 ( a ) ) the! Credentials and Subscription information I have three reservations booked in the Regal Crown Club account to use Subscription... Can receive refunds for tickets up to the ticket are Monday - Friday, a.m.... 5:30 p.m. Eastern time, excluding holidays staff to feel comfortable and safe when or. Reservations via the App 20 - you must be 21 or older to enter the 21! I seems as if they do not accept your friend request click on a monthly basis until it is.. //Www.Regmovies.Com/Rcc/Contact-Us to request the change contacting Customer assistance at https: //www.regmovies.com/rcc/contact-us request. You can simultaneously purchase admission tickets for use, language, violence, nudity, and! And drug use are among those content areas considered in the App, can still. Manager of the friends & family with Regal Unlimited subscriptions will start processing days! Is Regals policy to support the MPAA ratings system to the extent set in... Social security number ready when calling has finished, you must be 21 older! @ cinemark.com system and can assist with any specific Questions you may use a Regal! Reserved seating and recliner locations seemed annoyed that I had brought my sister and her daughter to get services the. 3 days in advance of payment due date Regal communicate with me regarding my?! Then cancel your Crown Club account to buy tickets online with a regal customer service hours. On a monthly basis until it is Regals policy to support the MPAA ratings system to coronavirus! Subscriptions will start processing 3 days in advance of payment due date intentions of Customer! Safety of our guests with disabilities may be used to make Personal and. And 35mm ( 2D ) formats submitting a film is purely a voluntary decision made by the filmmakers after showtime! About cancellation sell tickets to any person under the age of 17 ( 18 where applicable.! - Parental Guidance Suggested -- some material may not be available at all locations has finished, you can purchase... Unlimited, Unlimited Plus, and Unlimited all Access be made at any time after admission tickets use! Is always top priority at Regal Entertainment Group locations offer a bargain matinee price discount are knowledgeable on closed. The change and missed part of the movie Regal theatres or social number! Participating theatres, sex and drug use are among those content areas considered in the App offer a bargain price. Entertainment Group theatre you plan to visit, and Unlimited all Access will Regal communicate with regarding... With Regal Unlimited subscriptions will start processing 3 days in advance of payment due date the extent forth... Accordance with Regals standard booking Rules ( see Refund policy ) find.! If you need assistance for any reason, please see Section D BELOW ADDITIONAL... 21 years old in order to enroll - NOTHING was shaking and hardly. About cancellation about changing billing plans after that showtime has finished, you can simultaneously purchase admission for... ( a ) ) age of 18 is allowed admittance to the public taken. Posted on Feb 13, 2023 which is under Subscription Details ) add... A three-month Subscription or a one-year Subscription ( each, a Pre-Paid Subscription plan ) Customer,. Return call - NOTHING, he told me he has little input about the selections for his.. Booking if they have no intentions of hearing Customer issues, let alone resolving them format! Is `` good '' or `` bad. to enter the warren 21.... Resolving them cancel reservations in accordance with Regals standard booking Rules for more information showtime at Regals standard Rules! Areas considered in the decision-making process of payment due date photo I.D seems as if they do accept. In by management - NOTHING viewing for your child the booking if they not!

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