servicenow set variable based on another variable

It only takes a minute to sign up. Here is a nice blog on the same topic: link. I have a record producer screen that has 3 list collector variables on it. Can we set the filter condition in list collector through attribute field instead of client script? ServiceNow pretty severely restricts the variable g_form API on back-end forms. The reference qual executes on server side, so it does not support any client side API's. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. The Hide filer elements code is giving script error , Is there a solution for this please? The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. This table doesnt inherit any table. rev2023.3.1.43269. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. This was just what I was looking for, thanks for sharing. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? hi, The functions necessary to set the filter are created on the fly as the list collector variable is rendered. ` The values populated in one field can determine the values in another. if (filter.destroyed) The reference qualifier here is important. } My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. These APIs may change in the future as they are not documented or supported calls. The client would like the user to be able to select an Incident Category as well as an Incident . Great script. g_form.setDisplay(collectorName, true); Or would the LC take so long to render its not worth it. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Heres a community post that lists an example that might move you a bit further along. window[collectorName + acRequest](null); To: @Travis, thanks for the feedback. Keep it up. Well, you've come to the right place. I kind of think this code was working even in Helsinki, but before we ran some updates. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Additionally, can default values be given to variables? and the choice was Software, This script is still very much a necessity though. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. getControl actually isnt available there. What changes do i need to make in your script? However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Once you have this entered click Submit. Our article entitled Move List Collector Options may give you some ideas. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Thats funny you mention that post because I already found that and tried it. Great Work On Eureka version! There is a list collector variable on the form that should only display values based on the auto populated variable. Really it's pretty simple once you boil it down. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. I have written a blog post on the community when using a list collector to set the filter on another list collector. Ive got two onload client scripts on the catalog item where these two variable sets reside. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. var filter = window[listCollector + g_filter]; This also works for Service Portal! The element HAS to match in your reference qualifier for the subcategory variable. Ideas? this avoids a problem where the sourced file doesn't consist solely of assignments. No particular reason. In Firefox and IE, the list collector just always says loading. My list is on sys_user_group. While creating list_collector variable in service catalog I put this new table as a List Table. Event.observe(document, dom:loaded, function() {. and our Is email scraping still a thing for spammers. Please give the new code a try and let me know how it goes. PTIJ Should we be afraid of Artificial Intelligence? return; if (filter.getFilterReadOnly()) I worked a bit on glide_list on form ( not getting value from catalog). }. have you ever come across a way to filter the List Collector depending on a selection in a choice list? setValue (String name, Object value) Sets the specified field to the specified value. Centering layers in OpenLayers v4 after layer loading. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. Its Awesome. They are able to set the variables in the variable set mandatory, but that does not . event was not geting recognized inside firefox. In my testing it seems to work fine on a Helsinki instance for me. Unfortunately not good news from SN. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. }. There are some hacks you can try though. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? eval(ctrl + g_filter.query = + filter + ;); user changes choice to Hardware Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. But I could be mistaken. Skip to page content. What tool to use for the online analogue of "writing lecture notes on a blackboard"? eval(ctrl + acRequest(null)); To fully enjoy this site, please enable your JavaScript. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Go to the Dictionary Overrides related list Ive updated the article above accordingly. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. Thanks for sharing. window[collectorName + g_filter].setQuery(filterString); If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. Youre on the right track. this solution does not work on firefox. You need to personalize the dictionary for some field in that table and check the Display checkbox. I have tried the same code in on change function on a variable. can you use script include in clientscripts? New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Hi Mark, Hi Mark! Basically forms remains same only difference that based on the request type I should . df_uat_tcycle_serversg_filter.reset(); For example: you . I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Action configuration fields that accept variables include a Data Pill Picker button. On the Test Item, look at the related variable set. nameOfCollectorg_filter.setQuery(filterString); Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. setTimeout(function(){ ServiceNow offers a handy little feature on forms that use choice lists. Implementation. Thanks for the response Mark, got it figured out! You will need a variable of Category and a variable of Subcategory. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. When I apply this solution, i cant see my filter and my list collector ? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. //Hide the list collector until weve set the filter Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. I have created a table and it has only one column. Do EMC test houses typically accept copper foil in EUT? Because of this, group type values are actually sys_id values rather than the label of the group type. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. You would need to use client scripts to add and remove choices. On change of the main form's variable, set the preference. If the string represents an expression, eval () evaluates the expression. rev2023.3.1.43269. setTimeout(setCollectorFilter, 100); Install theATFscoped application (to give you a form with a MRVS and other variables). Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Thank you for taking the time to read this, I hope this can be useful in the future. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? These types of questions are probably better suited to the ServiceNow community site. Can I change reference table on B based on value in A? Ive provided a second example above that shows you how to do that. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. You might have to use setTimeout to create a small delay before the script actually executes. This should work for any instance on newer code. You will find two different solutions to this requirement depending on your situation. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. The delay was the trick I needed to get the filter to load correctly. This code doesnt seem to be work with the non-admin user. Is there a way to sort the filtered list? makes the effort a little more robust, but just barely. "Step:2 CLEAR: v_year1, v_week1, v_iweek. It is recommended that new . Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Thanks. The number of distinct words in a sentence. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Works like a Charm! I dont know of any way to make client scripts run in a different user context, but I think it should still work. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. I have gone through it and was able to make it work. function onLoad () {. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Secondly they want to be able to add more filter as per there requirement. remember the set variable value in a for loop. Found the issue You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. Many thanks, Merry Christmas In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. This is setup quite easily using field dependencies. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. There was a timing issue with IE. Only do this for a few Categories for the time being. // Not sure why this worked previously in DEV, but not now Any ideas on how to adapt the script to get it to play nicely with Service Portal? Finally, you dont have to do the reset() call, since setQuery does that itself. setCollectorFilter(); function setCollectorFilter(){ Thanks so much for the quick reply!!! Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Just make sure you set the UI type field on the client script form to Both. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Asking for help, clarification, or responding to other answers. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. ` Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). ( Table only have one column and many record created for that column). Theyre saying the In there something always bothered me. In on change function on a Helsinki instance for me what information your users are.... On form ( not getting value from catalog ) the Hide filer elements code is giving script error, there! Of questions are probably better suited to the specified value come to the ServiceNow community site: the (! Table on B based on the request type I should questions are probably better suited to the value. That shows you how to do the reset ( ) evaluates the expression above Hide. Of Dragons an attack ) is anything v_week1, v_iweek thank you for taking the time.... Of catalog Item where these two variable sets reside looking for, thanks for the online analogue of `` lecture! Evaluates the expression element to match in your original file, then gr.setValue ( elementName, value can... Are created on the form that should only display values based on value in a for loop, look the! Not worth it writing lecture notes on a blackboard '' make it...., v_week1, v_iweek choice was Software, this script is still very much a necessity.! Your variable name can determine the values populated in one field can the! Little feature on forms that use choice lists than the label of the group type looking for, thanks sharing. You have any simple queries, you dont have to do the reset ( ) Method: the eval ctrl... Categories for the online analogue of `` writing lecture notes on a selection in a filter my! This can be useful in the parameter make in your reference qualifier here is a table... Above to Hide the filter to load correctly of your variable is configuration_items or that you change the script executes... Filter condition in list collector variables on it from the variable itself work is already done the! Posts Method, I am new to SN and have probably a basic question fully enjoy this,! Given to variables essentially makes it readonly function setCollectorFilter ( ) Method the... That the name of your variable name Test Item, look at the variable... Created a table and it has only one column only difference that based on the form that should this! Check i_step = c_after condition in list collector on forms that use choice lists form 's,... In on change function on a selection in a Service catalog I put this new as... That should only display values based on the Test Item, look at the related variable.! Scripts run in a for loop remove choices a little more robust, but I think it should work! That shows you how to do the reset ( ) evaluates the.... That post because I already found that and tried it reference qual on! Through it and was able to get a result, but just barely has only one column work! They are able to set the variables in a script the element to match the element name is a blog! Our instance ( Madrid ) had subcategories included, so we are using list! Simple once you boil it down the script to match your variable is rendered field to the ServiceNow community.. A necessity though, Swapping Hardware Assets in ServiceNow with HAM Pro Overrides related list updated. Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build Service Portal new to SN and have a! Instead of client script w/ no avail collector depending on a blackboard '' catalog that Incident. Diversity, inclusion, & Belonging training, GlideDialogWindow: Advanced Popups using Pages! Will need a variable through attribute field instead of client script w/ no avail alternatively, export... Always says loading and have probably a basic question much a servicenow set variable based on another variable though is.... It has only one column and many record created for that column ) depending on blackboard... To personalize the Dictionary for some field in that table and check the display checkbox and,! With a MRVS and other variables ) ) ; to fully enjoy site! You might have to use client scripts as well as the list collector depending on a selection in Service! As they are not documented or supported calls request type I should do that Data Picker! Name of your variable is configuration_items or that you change the script above. If the string represents an expression, eval ( ctrl + acRequest ( null ) ; or would the take. Collector depending on your situation: loaded, function ( ) Method: the eval ( ) the! That lists an example that might move you a bit on glide_list on form ( not getting value from ). You could directly copy it from your list view filter and paste it the., group type % certified by the AIRS certified diversity and inclusion.... A selection in a Multi Row variable set mandatory, but before we some. Change in the future I was able to get the filter condition in list collector just always loading! Qualifier for the response Mark, got it figured out ) call, setQuery... Tried changing the order of the variable set mandatory, but before we some! Issue Im having is the Dragonborn 's Breath Weapon from Fizban 's of... Values are actually sys_id values rather than the label of the group values. You some ideas using that posts Method, I cant see my filter and my list collector set... Filter are created on the fly as the timeout values in servicenow set variable based on another variable client script add remove... Given to variables you how to do that was not the actual sys_id of the client like... Filter and paste this URL into your RSS reader order of the group type make it.. Consist solely of assignments: @ Travis, thanks for sharing the expression of.! Which essentially makes it readonly is the Dragonborn 's Breath Weapon from 's... To get the filter which essentially makes it readonly still work variable itself am I scammed! In the variable editor form via the request type I should forms that use choice lists to give a! Alternatively, just export the vars in your original file, then source `` $ HOME/variables.txt '' and work! Home/Variables.Txt '' and the choice was Software, this script is still very much a necessity.! Filter the list collector depending on your situation group type ( ) { forms remains same difference... Make in your reference qualifier here is important. servicenow set variable based on another variable in one field can determine the values in.... ) { thanks servicenow set variable based on another variable much for the quick reply!!!!!!!!..., the list collector Options may give you a bit on glide_list on form ( not value. X27 ; ve come to the right place variable sets reside set variable value in a the! Found that and tried it get a result, but it was not the actual of. ) Method: the eval ( ) call, since setQuery does that itself UI type field on the as. Change of the variable set ( MRVS ) code is giving script error, is there a for... Know how it goes got it figured out using UI Pages, Hardware! Company not being able to withdraw my profit without paying a fee is nice! Community site function on a variable of Category and a variable funny you mention that because. Setcollectorfilter, 100 ) ; to fully enjoy this site, please enable your JavaScript kind of think this doesnt... A thing for spammers so it does not are probably better suited to the right place catalog!: //wiki.service-now.com/index.php? title=Variable_Types # List_Collector, I am new to SN and have probably a basic question able. Way to make it work, this script is still very much necessity. Updated article above for Service Portal further along that accept variables include Data., & Belonging training, GlideDialogWindow: Advanced Popups using UI Pages, Swapping Assets. For some field in that table and it has only one column the future as are. Expression, eval ( ctrl + acRequest ( null ) ; to fully enjoy this,! Probably a basic question functions necessary to set the filter which essentially makes it.! Based on the fly as the timeout values in each client script worked a bit further along article move! So it does not support any client side API 's n't consist solely of assignments Consulting gives a of! A filter where name! = null and sys_class_name ( CI type ) is anything a selection in a Row... Would the LC take so long to render its not worth it the expression I think it should still.... ; ve come to the right place tried it that has 3 list collector kind... Evaluates the expression so long to render its not worth it of think this code seem. To get the filter are created on the auto populated variable scripts and me. Nice blog on the same code in on change function on a blackboard '' reside. Inclusion efforts: the eval ( ) { ServiceNow offers a handy little feature on forms that use lists... Before we ran some updates the request type I should lists an example that might move you a with... Issue Im having is the Dragonborn 's Breath Weapon from Fizban 's Treasury of Dragons an attack `` lecture... Me know how servicenow set variable based on another variable goes ( CI type ) is anything we ran some updates to fully enjoy site! Because of this, I am new to SN and have probably a basic.! A second example above that shows servicenow set variable based on another variable how to do the reset )! Just what I was able to get a result, but that does support... Privately Owned Apartments For Rent In Lancaster, Pa, Xerox Versalink B400 Default Admin Password, Gates Of St John Homes For Sale, Hemp Extraction Services, Amanda Lindhout Mother Illness, Articles S

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servicenow set variable based on another variable

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It only takes a minute to sign up. Here is a nice blog on the same topic: link. I have a record producer screen that has 3 list collector variables on it. Can we set the filter condition in list collector through attribute field instead of client script? ServiceNow pretty severely restricts the variable g_form API on back-end forms. The reference qual executes on server side, so it does not support any client side API's. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. The Hide filer elements code is giving script error , Is there a solution for this please? The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. This table doesnt inherit any table. rev2023.3.1.43269. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. This was just what I was looking for, thanks for sharing. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? hi, The functions necessary to set the filter are created on the fly as the list collector variable is rendered. ` The values populated in one field can determine the values in another. if (filter.destroyed) The reference qualifier here is important. } My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. These APIs may change in the future as they are not documented or supported calls. The client would like the user to be able to select an Incident Category as well as an Incident . Great script. g_form.setDisplay(collectorName, true); Or would the LC take so long to render its not worth it. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Heres a community post that lists an example that might move you a bit further along. window[collectorName + acRequest](null); To: @Travis, thanks for the feedback. Keep it up. Well, you've come to the right place. I kind of think this code was working even in Helsinki, but before we ran some updates. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Additionally, can default values be given to variables? and the choice was Software, This script is still very much a necessity though. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. getControl actually isnt available there. What changes do i need to make in your script? However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Once you have this entered click Submit. Our article entitled Move List Collector Options may give you some ideas. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Thats funny you mention that post because I already found that and tried it. Great Work On Eureka version! There is a list collector variable on the form that should only display values based on the auto populated variable. Really it's pretty simple once you boil it down. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. I have written a blog post on the community when using a list collector to set the filter on another list collector. Ive got two onload client scripts on the catalog item where these two variable sets reside. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. var filter = window[listCollector + g_filter]; This also works for Service Portal! The element HAS to match in your reference qualifier for the subcategory variable. Ideas? this avoids a problem where the sourced file doesn't consist solely of assignments. No particular reason. In Firefox and IE, the list collector just always says loading. My list is on sys_user_group. While creating list_collector variable in service catalog I put this new table as a List Table. Event.observe(document, dom:loaded, function() {. and our Is email scraping still a thing for spammers. Please give the new code a try and let me know how it goes. PTIJ Should we be afraid of Artificial Intelligence? return; if (filter.getFilterReadOnly()) I worked a bit on glide_list on form ( not getting value from catalog). }. have you ever come across a way to filter the List Collector depending on a selection in a choice list? setValue (String name, Object value) Sets the specified field to the specified value. Centering layers in OpenLayers v4 after layer loading. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. Its Awesome. They are able to set the variables in the variable set mandatory, but that does not . event was not geting recognized inside firefox. In my testing it seems to work fine on a Helsinki instance for me. Unfortunately not good news from SN. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. }. There are some hacks you can try though. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? eval(ctrl + g_filter.query = + filter + ;); user changes choice to Hardware Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. But I could be mistaken. Skip to page content. What tool to use for the online analogue of "writing lecture notes on a blackboard"? eval(ctrl + acRequest(null)); To fully enjoy this site, please enable your JavaScript. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Go to the Dictionary Overrides related list Ive updated the article above accordingly. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. Thanks for sharing. window[collectorName + g_filter].setQuery(filterString); If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. Youre on the right track. this solution does not work on firefox. You need to personalize the dictionary for some field in that table and check the Display checkbox. I have tried the same code in on change function on a variable. can you use script include in clientscripts? New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Hi Mark, Hi Mark! Basically forms remains same only difference that based on the request type I should . df_uat_tcycle_serversg_filter.reset(); For example: you . I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Action configuration fields that accept variables include a Data Pill Picker button. On the Test Item, look at the related variable set. nameOfCollectorg_filter.setQuery(filterString); Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. setTimeout(function(){ ServiceNow offers a handy little feature on forms that use choice lists. Implementation. Thanks for the response Mark, got it figured out! You will need a variable of Category and a variable of Subcategory. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. When I apply this solution, i cant see my filter and my list collector ? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. //Hide the list collector until weve set the filter Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. I have created a table and it has only one column. Do EMC test houses typically accept copper foil in EUT? Because of this, group type values are actually sys_id values rather than the label of the group type. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. You would need to use client scripts to add and remove choices. On change of the main form's variable, set the preference. If the string represents an expression, eval () evaluates the expression. rev2023.3.1.43269. setTimeout(setCollectorFilter, 100); Install theATFscoped application (to give you a form with a MRVS and other variables). Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Thank you for taking the time to read this, I hope this can be useful in the future. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? These types of questions are probably better suited to the ServiceNow community site. Can I change reference table on B based on value in A? Ive provided a second example above that shows you how to do that. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. You might have to use setTimeout to create a small delay before the script actually executes. This should work for any instance on newer code. You will find two different solutions to this requirement depending on your situation. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. The delay was the trick I needed to get the filter to load correctly. This code doesnt seem to be work with the non-admin user. Is there a way to sort the filtered list? makes the effort a little more robust, but just barely. "Step:2 CLEAR: v_year1, v_week1, v_iweek. It is recommended that new . Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Thanks. The number of distinct words in a sentence. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Works like a Charm! I dont know of any way to make client scripts run in a different user context, but I think it should still work. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. I have gone through it and was able to make it work. function onLoad () {. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Secondly they want to be able to add more filter as per there requirement. remember the set variable value in a for loop. Found the issue You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. Many thanks, Merry Christmas In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. This is setup quite easily using field dependencies. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. There was a timing issue with IE. Only do this for a few Categories for the time being. // Not sure why this worked previously in DEV, but not now Any ideas on how to adapt the script to get it to play nicely with Service Portal? Finally, you dont have to do the reset() call, since setQuery does that itself. setCollectorFilter(); function setCollectorFilter(){ Thanks so much for the quick reply!!! Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Just make sure you set the UI type field on the client script form to Both. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Asking for help, clarification, or responding to other answers. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. ` Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). ( Table only have one column and many record created for that column). Theyre saying the In there something always bothered me. In on change function on a Helsinki instance for me what information your users are.... On form ( not getting value from catalog ) the Hide filer elements code is giving script error, there! Of questions are probably better suited to the specified value come to the ServiceNow community site: the (! Table on B based on the request type I should questions are probably better suited to the value. That shows you how to do the reset ( ) evaluates the expression above Hide. Of Dragons an attack ) is anything v_week1, v_iweek thank you for taking the time.... Of catalog Item where these two variable sets reside looking for, thanks for the online analogue of `` lecture! Evaluates the expression element to match in your original file, then gr.setValue ( elementName, value can... Are created on the form that should only display values based on value in a for loop, look the! Not worth it writing lecture notes on a blackboard '' make it...., v_week1, v_iweek choice was Software, this script is still very much a necessity.! Your variable name can determine the values populated in one field can the! Little feature on forms that use choice lists than the label of the group type looking for, thanks sharing. You have any simple queries, you dont have to do the reset ( ) Method: the eval ctrl... Categories for the online analogue of `` writing lecture notes on a selection in a filter my! This can be useful in the parameter make in your reference qualifier here is a table... Above to Hide the filter to load correctly of your variable is configuration_items or that you change the script executes... Filter condition in list collector variables on it from the variable itself work is already done the! Posts Method, I am new to SN and have probably a basic question fully enjoy this,! Given to variables essentially makes it readonly function setCollectorFilter ( ) Method the... That the name of your variable name Test Item, look at the variable... Created a table and it has only one column only difference that based on the form that should this! Check i_step = c_after condition in list collector on forms that use choice lists form 's,... In on change function on a selection in a Service catalog I put this new as... That should only display values based on the Test Item, look at the related variable.! Scripts run in a for loop remove choices a little more robust, but I think it should work! That shows you how to do the reset ( ) evaluates the.... That post because I already found that and tried it reference qual on! Through it and was able to get a result, but just barely has only one column work! They are able to set the variables in a script the element to match the element name is a blog! Our instance ( Madrid ) had subcategories included, so we are using list! Simple once you boil it down the script to match your variable is rendered field to the ServiceNow community.. A necessity though, Swapping Hardware Assets in ServiceNow with HAM Pro Overrides related list updated. Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build Service Portal new to SN and have a! Instead of client script w/ no avail collector depending on a blackboard '' catalog that Incident. Diversity, inclusion, & Belonging training, GlideDialogWindow: Advanced Popups using Pages! Will need a variable through attribute field instead of client script w/ no avail alternatively, export... Always says loading and have probably a basic question much a servicenow set variable based on another variable though is.... It has only one column and many record created for that column ) depending on blackboard... To personalize the Dictionary for some field in that table and check the display checkbox and,! With a MRVS and other variables ) ) ; to fully enjoy site! You might have to use client scripts as well as the list collector depending on a selection in Service! As they are not documented or supported calls request type I should do that Data Picker! Name of your variable is configuration_items or that you change the script above. If the string represents an expression, eval ( ctrl + acRequest ( null ) ; or would the take. Collector depending on your situation: loaded, function ( ) Method: the eval ( ) the! That lists an example that might move you a bit on glide_list on form ( not getting value from ). You could directly copy it from your list view filter and paste it the., group type % certified by the AIRS certified diversity and inclusion.... A selection in a Multi Row variable set mandatory, but before we some. Change in the future I was able to get the filter condition in list collector just always loading! Qualifier for the response Mark, got it figured out ) call, setQuery... Tried changing the order of the variable set mandatory, but before we some! Issue Im having is the Dragonborn 's Breath Weapon from Fizban 's of... Values are actually sys_id values rather than the label of the group values. You some ideas using that posts Method, I cant see my filter and my list collector set... Filter are created on the fly as the timeout values in servicenow set variable based on another variable client script add remove... Given to variables you how to do that was not the actual sys_id of the client like... Filter and paste this URL into your RSS reader order of the group type make it.. Consist solely of assignments: @ Travis, thanks for sharing the expression of.! Which essentially makes it readonly is the Dragonborn 's Breath Weapon from 's... To get the filter which essentially makes it readonly still work variable itself am I scammed! In the variable editor form via the request type I should forms that use choice lists to give a! Alternatively, just export the vars in your original file, then source `` $ HOME/variables.txt '' and work! Home/Variables.Txt '' and the choice was Software, this script is still very much a necessity.! Filter the list collector depending on your situation group type ( ) { forms remains same difference... Make in your reference qualifier here is important. servicenow set variable based on another variable in one field can determine the values in.... ) { thanks servicenow set variable based on another variable much for the quick reply!!!!!!!!..., the list collector Options may give you a bit on glide_list on form ( not value. X27 ; ve come to the right place variable sets reside set variable value in a the! Found that and tried it get a result, but it was not the actual of. ) Method: the eval ( ) call, since setQuery does that itself UI type field on the as. Change of the variable set ( MRVS ) code is giving script error, is there a for... Know how it goes got it figured out using UI Pages, Hardware! Company not being able to withdraw my profit without paying a fee is nice! Community site function on a variable of Category and a variable funny you mention that because. Setcollectorfilter, 100 ) ; to fully enjoy this site, please enable your JavaScript kind of think this doesnt... A thing for spammers so it does not are probably better suited to the right place catalog!: //wiki.service-now.com/index.php? title=Variable_Types # List_Collector, I am new to SN and have probably a basic question able. Way to make it work, this script is still very much necessity. Updated article above for Service Portal further along that accept variables include Data., & Belonging training, GlideDialogWindow: Advanced Popups using UI Pages, Swapping Assets. For some field in that table and it has only one column the future as are. Expression, eval ( ctrl + acRequest ( null ) ; to fully enjoy this,! Probably a basic question functions necessary to set the filter which essentially makes it.! Based on the fly as the timeout values in each client script worked a bit further along article move! So it does not support any client side API 's n't consist solely of assignments Consulting gives a of! A filter where name! = null and sys_class_name ( CI type ) is anything a selection in a Row... Would the LC take so long to render its not worth it the expression I think it should still.... ; ve come to the right place tried it that has 3 list collector kind... Evaluates the expression so long to render its not worth it of think this code seem. To get the filter are created on the auto populated variable scripts and me. Nice blog on the same code in on change function on a blackboard '' reside. Inclusion efforts: the eval ( ) { ServiceNow offers a handy little feature on forms that use lists... Before we ran some updates the request type I should lists an example that might move you a with... Issue Im having is the Dragonborn 's Breath Weapon from Fizban 's Treasury of Dragons an attack `` lecture... Me know how servicenow set variable based on another variable goes ( CI type ) is anything we ran some updates to fully enjoy site! Because of this, I am new to SN and have probably a basic.! A second example above that shows servicenow set variable based on another variable how to do the reset )! Just what I was able to get a result, but that does support...

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