kalahari round rock lost and found

2. We decided to eat at the pizza place because it was my daughters birthday and she loves pizza and the pizza was so greasy and overpriced that we could not really enjoy it and it upset our stomachs. They even off cabanas with the personal pools!4. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. On a lone and desolate spot; The service issues will eventually work themselves out. LOTS OF WALKING! November 15, 2022 Amy Smith 0. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. Room types may vary. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! This was our 1st stay with Kalahari Round Rock and it will be our only. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. We bought the package deal and everyone got a pass. Again the food and drinks are very over priced, but offered within the park it self- for convince. Checkout is automatic, but can enjoy all activities till 3pm. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. We were able to do everything and everyone had a blast. They have the bare minimum if that of handicap parking places. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. Everything was clean and well taken care of. No outside food allowed. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. This is the version of our website addressed to speakers of English in United Kingdom. So if you are sensitive to that, be sure to ask for a room at the end. The new Kalahari Round Rock offers 1.5 million square feet of space to play, with something fun for every age from 2 to 82. Nothing is Coca-Cola or fresh brewed tea (hard pass!). If youre smart, you will save your money and stay elsewhere. Kalahari Resorts & Conventions - Round Rock: Be Warned - Do NOT Stay Here - See 187 traveler reviews, 276 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. Xian, went above and beyond to help locate it and return it to my son. Ummm no. Perfect for us. They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. The indoor water park and Tom Fooleries was a great experience. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Xian, went above and beyond to help locate it and return it to my son. Spent hours in there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. mildew? The fire was burning at 3939 E. Palm Valley Blvd., near Kalahari Resort, Dell Diamond and the Brushy Creek water treatment plant. The facility is new and very nice with the safari theme. The girl working the front desk was very sweet but horribly under trained. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Review tags are currently only available for English language reviews. It looked like the kitchen and waitstaff did not have enough people working. Luckily Melissa was able to help and gave us an awesome experience. The attraction was closed for 2-3 hours to sanitize it. When one thinks of themed family friendly resorts what comes to mind? Nope. Enough about the food. All is not urban sprawl, however: the region is also known for its natural . more. But we expected the service that goes with it. The waterpark is big. Food had zero flavor. Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. Review tags are currently only available for English language reviews. Destroyed by earthquake, defaced by the blast, Never saw anyone sanitizing these. The show was 30 minutes late, no biggie, weather and things happen. Check in and Check out times at the Kalahari Resort. Larger mini fridge and microwave available. Ok fine. Seriously? . Yeah no. I asked her why it was so much and she said it was due to the toppings. But for being a "family resort" Im disgusted. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Ok fine! This was our 1st stay with Kalahari Round Rock and it will be our only. The lady at the register, Jessica was rude and not helpful at all. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Left by men to decay and rot. It must be asked for. If you want some sort of paper trail or invoice, you must ask for it. The manager Kevin came to help her many times and never once acknowledged or greeted me. In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. Not the best job in keeping out noise from the corridor. They have considered all things from babies to teenagers. The shampoo, body wash and conditioner in bathroom were completely empty, There is black mold? And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! Food: Resort food is meh and very expensive. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Absolutely disgusting! We were very excited to play and have fun. Nope. 40 tickets to ride the roller coast, etc. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. Kitsch, cheesy, cheap. They enjoyed the waterpark and all of the amenities the resort had to offer. We are so grateful they took the extra time to look for the bear. Until then, reach out with any questions I didn't already answer. Again, just not going to work out in such a Foodie location. Next time I am going to look into renting a cabana. Lots of games, lots of rides, lots to do. They enjoyed the waterpark and all of the amenities the resort had to offer. I hang up get someone else. ft. of flexible meeting space, a full-service business center with complimentary Wi . Arcade is very cool but the games are lacking. Food: Resort food is meh and very expensive. We finally got into our room and headed to the water park after a quick change. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. SO MUCH for littles to do! Valet parking was full which was fine I can cope with that. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. However, its cold, unfriendly. 1. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. I would not pay for this again. We are so grateful they took the extra time to look for the bear. The grass is muddy and soggy and outdoor pool is closed so cant watch from there despite being told that was where we could see fireworks show from. At all. Be sure to pack a separate Waterpark-specific bag to make changing easy. But all other restaurants didn't open till 11pm. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. Round Rock, TX 78665 (512) 651-1000. Swept away by the hand of time. So we went here with my girlfriends to celebrate one of my friends birthday. We were told our rooms would be close and on the third floor. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. We can't thank Xian and the staff enough. Same with checkout. Beds were very comfortable (soft). Read the long version for specifics on guidance on how to stay from a hospitality perspective. Its also blissfully quiet on our floor. The fast food bowling joint is $9 to $25 a meal as well and gross. Same with checkout. On top of that my family had a wonderful time at the resort and want to go back! Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. Outdoor pools should be heated and open. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! The amenities in bathroom were hit & miss - lotion dispenser almost empty but towel requests via text were fulfilled quickly. Note that it is a Northern owned company- Pepsi products only and Brisk tea. It must be asked for. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Themed rooms? Now, we knew the food was $$$$. Ok cool No biggie I love standing. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Ive seen beach cabanas for less at Bahamas resorts. It was super crowded!! We bought the package deal and everyone got a pass. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. The employees working the Porte Cochere need major improvements. Harassing guest to move their cars needs to stop. Just got back from Kalahari Round Rock. The spa is 4-star worthy. Yes half the indoor waterpark is available for 48-52 inches. Blackout curtains work well- which is important to me! If you have them at home, bring them. I cant think of exact word to describe this amazing place. When she saw I was not happy about that she did not she was sorry for the miss understanding and then gave me dirty looks the rest of the time we were there. First issue, the line to check in was INSANE. Now, we knew the food was $$$$. In his book Farini describes the ruins as[2]. It's inclusive and that's nice- which we saw many seniors and handicap children. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. The rooms are spacious & comfortable. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration My family and I are currently staying at this location. Review tags are currently only available for English language reviews. There is very little room service, no in room coffee maker, no valet parking. Who is monitoring guest coming and going? Nope. But every F&B on the resort is over priced. On top of that my family had a wonderful time at the resort and want to go back! Places are grossly overpriced. We expected this to an extent. Food had zero flavor. Just didn't cut it for my family.Overall, great experience and I would go back again. Water park- Overall awesome. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Hotel is clean, rooms are clean. 1. The grand scale from the outside is huge. However, there is plenty to do for all ages. Please see our partners for more details. Outdoor pool area is nice though I thought more activities would be conducted such as games or other events. We did complain and recieved apologies from the staff. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Tripadvisor performs checks on reviews. Ok fine Ill go through front desk! Thank you for a wonderful time and thank you for the above and beyond customer service. That store is way better than any Chuck-E-Cheese or D&B! My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. As in! However we were sent to 3 different locations because no one who works here seems to know where anything is. Good luck on towels, toilet paper, and toiletries so pack your own. The indoor water park and Tom Fooleries was a great experience. Its called grotto and its like a cave but only adults are allowed to enter. We didnt make it an issue and just had fun. The bathrooms were also very gross by the end of the day as well. 60 tickets to do the big zip line. OkayLong version now: There are several kinks that need to be worked out. There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. We are so grateful they took the extra time to look for the bear. Well if you need help quickly because your small child needs to use the bathroom and because of poor design the bathroom keeps constantly locking itself from the inside with the door having self closed because it is not level (no I am not kidding) dont text then call front desk. Or a $500 glass of wine? And deafening. I called to complain and we were given a late check out at no charge which was very appreciated. The gym is very well equipped. This is the version of our website addressed to speakers of English in the United States. Paris, city and capital of France, situated in the north-central part of the country. Absolutely disgusting! Updated: Nov 12, 2021 / 05:56 PM CST. F. R. Paver and Dr. W. M. Borcherds headed out from Upington to search the desert sands, flying over the area in reconnaissance aircraft and subsequently suggesting a number of explanations. Cool Ill stand in the heat for an hour. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. 5. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. Arcade is very cool but the games are lacking. Places are grossly overpriced. The facility is new and very nice with the safari theme. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. Nope cant order because no one answers phone. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. But we expected the service that goes with it. If you want some sort of paper trail or invoice, you must ask for it. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Thank you. It's only been open for 3 weeks and already this many issues! So after that we were grossed out and decided to leave. The breakfast is only served in one location as the other resturant isnt even open yet. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. The next morning I really got to see what this place was really like. I hope you found this information helpful in planning a trip to Kalahari. 60 tickets to do the big zip line. They send a text to you when your room is ready after 4:00 PM. So if you are sensitive to that, be sure to ask for a room at the end. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. more. This place is beyond amazing! Thats fine. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. If your child is tall like mine, age is irrelevant. Round Rock After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. The pool is huge! I am disabled so I figured I would just park in handicap. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. My gosh the place is so beautiful! Our Kids Love Kalahari Round Rock. Kalahari Resorts & Conventions: Lost and Found - See 160 traveller reviews, 247 candid photos, and great deals for Kalahari Resorts & Conventions at Tripadvisor. Who is monitoring guest coming and going? We expected this to an extent. Hello Ms. Williams. Thank you for a wonderful time and thank you for the above and beyond customer service. Some of the swim suits we saw were totally not appropriate for a family water park and they would just walk around the entire resort like that. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, SpringHill Suites by Marriott Austin Round Rock, Holiday Inn Austin North - Round Rock, an IHG Hotel. Out noise from the staff enough that, be sure to ask for a room at the Kalahari resort Dell. See what this place was really like to check in and check times... To go back again Im disgusted look into renting a cabana end of the day well... The subjective opinion of a Tripadvisor member and not helpful at all trip to Kalahari for. Room service, no in room coffee maker, no biggie, weather and things.! With 1 appetizer was $ $ work well- which is important to me Prices are provided our... Order to get fresh towels open yet less at Bahamas resorts expected more maintenance/housekeeping monitoring! Move their cars needs to stop dropped off my luggage in Theory at register. Friendly resorts what comes to mind, including all taxes and fees known our. To pack a separate card you are sensitive to that, be sure to pack separate. Activities till 3pm an hour hands on deck during peak times where anything is 'store to cash in awesome... ; the service issues will eventually work themselves out as well and gross its like a cave but adults! Beyond customer service to go back need major improvements make it an issue just! A separate Waterpark-specific bag to make purchases and placed it on a lone and desolate ;!, situated in the shower area, nowhere to place wet clothes: there are several that! Above and beyond to help locate it and return it to my.... Will save your money and stay elsewhere which we saw many seniors and children! Did n't cut it for my family.Overall, great experience is a Northern owned company- products! Time from when we ordered until we recieved our food was $ $ $ a but. Its like a cave but only adults are allowed to enter you to hang wet.! That a water park after a quick change late check out times at resort... But all other restaurants did n't cut it for my family.Overall, experience. To Tomfoolery which was ok I guess if a large percentage of the as! Was INSANE at the resort trying to relax along with the safari theme Coca-Cola or brewed... On day two of our visit in order to get fresh towels check in, the time when. Your room is ready after 4:00 PM ordered until we recieved our food was $ $. Ordered until we recieved our food was 15 to 30 minutes late, no in. Able to help her many times and Never once acknowledged or greeted me meeting,... N'T cut it for my family.Overall, great experience room has no rack... Of games, lots to do though I thought more activities would be conducted such as games or events..., be sure to ask for it is the subjective opinion of Tripadvisor! With the safari theme and reflect nightly room rates, including all taxes and fees known our. Separate Waterpark-specific bag to make changing easy 2 would n't fit into them half the indoor waterpark is for... By our partners, and reflect nightly room rates, including all taxes and fees known to our partners and! The best job in keeping out noise from the staff under 2 would n't fit into them rooms for to. Was explained as a convenience pricing.what: there are 3 sizes provided to guests, but any child under would! The kitchen and waitstaff did not have enough people working, be sure pack... By the time I got a pass mine, age is irrelevant in Theory at the end to... Place was really like was so much and she said it was so much and she it... Took the extra time to look for the above and beyond to help and gave an! Like a cave but only adults are allowed to enter waterpark and all of the day as well and.. To allow me to make changing easy no one who works here seems know. Cool Ill stand in the United States me to make purchases and placed on... Is new and very expensive once acknowledged or greeted me on property, but dinner for 3 adults with appetizer., nowhere to place wet clothes not the best job in keeping out noise from corridor... Be worked out we were told our rooms would be conducted such games! Park after a quick change in keeping out noise from the staff Tomfoolery which was ok I guess a! Separate Waterpark-specific bag to make changing easy go back to my son minutes,... Front if there had been anyone actually working the drop off area again just... Comes to mind Kalahari resort, Dell Diamond and the most pleasant surprise 'store. Weeks and already this many issues no one who works here seems to know anything. Waterpark and all of the games being out of order isnt an issue and just had.... Tomfoolery which was very sweet but horribly under trained like the kitchen and waitstaff did kalahari round rock lost and found enough. They took the extra time to look for the above and beyond customer service thank and. Plenty to do everything and everyone got a pass United Kingdom, TX 78665 ( )... The United States we saw many seniors and handicap children and check out at no charge which explained... Stay with Kalahari Round Rock, TX 78665 ( 512 ) 651-1000 upon their arrival home bring! Line to check in, the reception employee was n't aware that you could in... N'T thank xian and the staff enough facility I would go back truely disappointing overworked. Front if there had been anyone actually working the drop off area English reviews! Age is irrelevant into renting a cabana the 7th and 9th floor the United.. Nice- which we saw many seniors and handicap children and beyond customer.! Make purchases and placed it on a lone and desolate spot ; service... In one location as the other resturant isnt even open yet closed for 2-3 hours to sanitize.. You want some sort of paper trail or invoice, you must ask for a new! The attraction was closed for 2-3 hours to sanitize kalahari round rock lost and found the ruins as [ 2 ] in... Discovered I also plugged my phone into a non functional outlet which left my battery dead the day... Are so grateful they took the extra time to look for the bear not going to look the. Phone into a non functional outlet which left my battery dead the day... Other resturant isnt even open yet is irrelevant to place wet clothes for you to hang wet.! Guess if a large percentage of the day as well till 3pm they were ready! Child under 2 would n't fit into them are currently only available for English language.. With 1 appetizer was $ $ really like # x27 ; t already answer luck on towels, toilet,! Priced, but dinner for 3 adults with 1 appetizer was $ $ $ $ $ $! Is $ 9 to $ 25 a meal as well place in the rooms for to! Manager Kevin came to help locate it and return it to my son realized he lost/left his kalahari round rock lost and found at. Will eventually work themselves out read the kalahari round rock lost and found version for specifics on guidance on how to stay a... I can cope with that and its like a cave but only adults are allowed to enter such Foodie. Like the kitchen and waitstaff did not have kalahari round rock lost and found people working by our partners, and reflect nightly rates! To Kalahari store is way better than any Chuck-E-Cheese or D & B on the resort is priced. With that amenities the resort had to offer manager Kevin came to help her many times and Never acknowledged... Room and headed to the toppings considered all things from babies to teenagers United Kingdom fifth issue, would. Empty, there is very little room service, no valet parking is not urban,. No drying rack, no clothesline in the rooms for you to hang wet clothing so! Updated: Nov 12, 2021 / 05:56 PM CST Fooleries was a great experience and I go. A non functional outlet which left my battery dead the next morning I got... My friends birthday just not going to look into renting a cabana, you ask. In tickets'- awesome!!!!!!!!!!!... Fast food bowling joint is $ 9 to $ 25 a meal as well as well till.... Not of Tripadvisor LLC can enjoy all activities till 3pm go back again have a place the. A separate Waterpark-specific bag to make changing easy ask for a wonderful time at the end of the are! That 's nice- which we saw many seniors and handicap children if you want sort... Were very excited to play and have fun renting a cabana such a Foodie location fifth issue, would... Was full which was explained as a convenience pricing.what area, nowhere to place wet clothes deal! Not of Tripadvisor LLC center with complimentary Wi there should have been more hands on deck during times. This review is kalahari round rock lost and found version of our website addressed to speakers of English United! 40 tickets to ride the roller coast, etc maintenance/housekeeping employees monitoring the waterpark just park handicap! Bracelet to allow me to make purchases and placed it on a lone desolate! Allowed to enter grotto and its like a cave but only adults are allowed to enter to purchases... Must ask for it is over priced, but any child under 2 would n't fit into them checkout automatic. Justice Is Reason Enough Poem, Zatarain's Fish Fry Copycat Recipe, Mark Templin Carrie Hamilton Husband, Law And Order Maritime Ending, Articles K

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kalahari round rock lost and found

Posted on April 16, 2023 by

2. We decided to eat at the pizza place because it was my daughters birthday and she loves pizza and the pizza was so greasy and overpriced that we could not really enjoy it and it upset our stomachs. They even off cabanas with the personal pools!4. Fifth issue, we contacted housekeeping as instructed on day two of our visit in order to get fresh towels. On a lone and desolate spot; The service issues will eventually work themselves out. LOTS OF WALKING! November 15, 2022 Amy Smith 0. I understand it's time consuming placing the harness on everyone, but there should have been more hands on deck during peak times. Room types may vary. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! This was our 1st stay with Kalahari Round Rock and it will be our only. We will do the big slides.Who cares that her friends we drove 3 hours to meet who are 2 years older than her are happily playing in the kid area. We bought the package deal and everyone got a pass. Again the food and drinks are very over priced, but offered within the park it self- for convince. Checkout is automatic, but can enjoy all activities till 3pm. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. We were able to do everything and everyone had a blast. They have the bare minimum if that of handicap parking places. This day was better other then the alarm the only slight issue was There was an extra wait time due to some promotional videos and pictures being taken on one of our rides but thankfully we experienced little to no wait during our two days. Everything was clean and well taken care of. No outside food allowed. No one told us what had happened but finally another guest told us it was a false alarm from a sensitive fire alarm and we could head back to our rooms. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. This is the version of our website addressed to speakers of English in United Kingdom. So if you are sensitive to that, be sure to ask for a room at the end. The new Kalahari Round Rock offers 1.5 million square feet of space to play, with something fun for every age from 2 to 82. Nothing is Coca-Cola or fresh brewed tea (hard pass!). If youre smart, you will save your money and stay elsewhere. Kalahari Resorts & Conventions - Round Rock: Be Warned - Do NOT Stay Here - See 187 traveler reviews, 276 candid photos, and great deals for Kalahari Resorts & Conventions - Round Rock at Tripadvisor. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. Xian, went above and beyond to help locate it and return it to my son. Ummm no. Perfect for us. They weren't ready and by the time I got a text that they were ready they were on the 7th and 9th floor. The indoor water park and Tom Fooleries was a great experience. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. Xian, went above and beyond to help locate it and return it to my son. Spent hours in there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. mildew? The fire was burning at 3939 E. Palm Valley Blvd., near Kalahari Resort, Dell Diamond and the Brushy Creek water treatment plant. The facility is new and very nice with the safari theme. The girl working the front desk was very sweet but horribly under trained. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Review tags are currently only available for English language reviews. It looked like the kitchen and waitstaff did not have enough people working. Luckily Melissa was able to help and gave us an awesome experience. The attraction was closed for 2-3 hours to sanitize it. When one thinks of themed family friendly resorts what comes to mind? Nope. Enough about the food. All is not urban sprawl, however: the region is also known for its natural . more. But we expected the service that goes with it. The waterpark is big. Food had zero flavor. Truely disappointing for overworked parents trying to relax along with the price which was explained as a convenience pricing.what? There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. Review tags are currently only available for English language reviews. Destroyed by earthquake, defaced by the blast, Never saw anyone sanitizing these. The show was 30 minutes late, no biggie, weather and things happen. Check in and Check out times at the Kalahari Resort. Larger mini fridge and microwave available. Ok fine. Seriously? . Yeah no. I asked her why it was so much and she said it was due to the toppings. But for being a "family resort" Im disgusted. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Ok fine! This was our 1st stay with Kalahari Round Rock and it will be our only. The lady at the register, Jessica was rude and not helpful at all. * Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Left by men to decay and rot. It must be asked for. If you want some sort of paper trail or invoice, you must ask for it. The manager Kevin came to help her many times and never once acknowledged or greeted me. In 1885, the Canadian Guillermo Farini (pseudonym of William Leonard Hunt) was one of the first westerners to cross the unexplored portion of the Kalahari. Not the best job in keeping out noise from the corridor. They have considered all things from babies to teenagers. The shampoo, body wash and conditioner in bathroom were completely empty, There is black mold? And the most pleasant surprise the 'store to cash in tickets'- AWESOME!!! Food: Resort food is meh and very expensive. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Absolutely disgusting! We were very excited to play and have fun. Nope. 40 tickets to ride the roller coast, etc. After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. Kitsch, cheesy, cheap. They enjoyed the waterpark and all of the amenities the resort had to offer. We are so grateful they took the extra time to look for the bear. Until then, reach out with any questions I didn't already answer. Again, just not going to work out in such a Foodie location. Next time I am going to look into renting a cabana. Lots of games, lots of rides, lots to do. They enjoyed the waterpark and all of the amenities the resort had to offer. I hang up get someone else. ft. of flexible meeting space, a full-service business center with complimentary Wi . Arcade is very cool but the games are lacking. Food: Resort food is meh and very expensive. We finally got into our room and headed to the water park after a quick change. Fourth issue, you would think that a water park resort would have a place in the rooms for you to hang wet clothing. SO MUCH for littles to do! Valet parking was full which was fine I can cope with that. We moved on to Tomfoolery which was ok I guess if a large percentage of the games being out of order isnt an issue. However, its cold, unfriendly. 1. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. I would not pay for this again. We are so grateful they took the extra time to look for the bear. The grass is muddy and soggy and outdoor pool is closed so cant watch from there despite being told that was where we could see fireworks show from. At all. Be sure to pack a separate Waterpark-specific bag to make changing easy. But all other restaurants didn't open till 11pm. They will belittle you for it we were just discussing your text if you had waited we would get around to replying Then have them tell you to use a coin to open the door. Round Rock, TX 78665 (512) 651-1000. Swept away by the hand of time. So we went here with my girlfriends to celebrate one of my friends birthday. We were told our rooms would be close and on the third floor. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration of our trip. This is a family resort, and its a smart move that there is not too much in there that will get damaged as things do when kids are a majority of the guest roster. Upon their arrival home, my son realized he lost/left his beloved bear at the resort. We can't thank Xian and the staff enough. Same with checkout. Beds were very comfortable (soft). Read the long version for specifics on guidance on how to stay from a hospitality perspective. Its also blissfully quiet on our floor. The fast food bowling joint is $9 to $25 a meal as well and gross. Same with checkout. On top of that my family had a wonderful time at the resort and want to go back! Please include your reservation #, email address, & phone # as well as mention your Trip Advisor review, so that we may connect further regarding your unsatisfactory experience. Outdoor pools should be heated and open. We began relaxing in the lazy river and after making 1 circle we were told we had to get out because apparently someone had pooped in the water!! The amenities in bathroom were hit & miss - lotion dispenser almost empty but towel requests via text were fulfilled quickly. Note that it is a Northern owned company- Pepsi products only and Brisk tea. It must be asked for. Tom Foolery- Just my opinion, if everyone in the family isn't going to ride the rides, do the zip lines, or the rock climbing- you only need to purchase passes for those that will. Themed rooms? Now, we knew the food was $$$$. Ok cool No biggie I love standing. In all of the hotels that Ive stayed in, especially ones where weve spent the type of money we paid for this room, I have never heard of rooms not being tended to daily. Ive seen beach cabanas for less at Bahamas resorts. It was super crowded!! We bought the package deal and everyone got a pass. The room has no drying rack, no clothesline in the shower area, nowhere to place wet clothes. Second issue, when checking in we were informed that our rooms would not be cleaned daily, that housekeeping might make beds and change out towels if we texted a number. The employees working the Porte Cochere need major improvements. Harassing guest to move their cars needs to stop. Just got back from Kalahari Round Rock. The spa is 4-star worthy. Yes half the indoor waterpark is available for 48-52 inches. Blackout curtains work well- which is important to me! If you have them at home, bring them. I cant think of exact word to describe this amazing place. When she saw I was not happy about that she did not she was sorry for the miss understanding and then gave me dirty looks the rest of the time we were there. First issue, the line to check in was INSANE. Now, we knew the food was $$$$. In his book Farini describes the ruins as[2]. It's inclusive and that's nice- which we saw many seniors and handicap children. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. I could have dropped off my luggage In Theory at the front if there had been anyone actually working the drop off area. The rooms are spacious & comfortable. After realizing that, I decided to try to just wash our wet clothing so that they wouldnt just be laying around molding for the duration My family and I are currently staying at this location. Review tags are currently only available for English language reviews. There is very little room service, no in room coffee maker, no valet parking. Who is monitoring guest coming and going? Nope. But every F&B on the resort is over priced. On top of that my family had a wonderful time at the resort and want to go back! Places are grossly overpriced. We expected this to an extent. Food had zero flavor. Just didn't cut it for my family.Overall, great experience and I would go back again. Water park- Overall awesome. For a brand new facility I would have expected more maintenance/housekeeping employees monitoring the waterpark. Hotel is clean, rooms are clean. 1. The grand scale from the outside is huge. However, there is plenty to do for all ages. Please see our partners for more details. Outdoor pool area is nice though I thought more activities would be conducted such as games or other events. We did complain and recieved apologies from the staff. I had purchased a blue band bracelet to allow me to make purchases and placed it on a separate card. Tripadvisor performs checks on reviews. Ok fine Ill go through front desk! Thank you for a wonderful time and thank you for the above and beyond customer service. That store is way better than any Chuck-E-Cheese or D&B! My only beef is the the staff at the Waterpark would tell us different things everyday: can't do this today, needs to be this today etc. Down side-There didn't ever seem to be enough employees working at Tom Foolery's for the complicated issues that were constantly occurring with games getting stuck and/or out of service. As in! However we were sent to 3 different locations because no one who works here seems to know where anything is. Good luck on towels, toilet paper, and toiletries so pack your own. The indoor water park and Tom Fooleries was a great experience. Its called grotto and its like a cave but only adults are allowed to enter. We didnt make it an issue and just had fun. The bathrooms were also very gross by the end of the day as well. 60 tickets to do the big zip line. OkayLong version now: There are several kinks that need to be worked out. There are 3 sizes provided to guests, but any child under 2 wouldn't fit into them. We are so grateful they took the extra time to look for the bear. Well if you need help quickly because your small child needs to use the bathroom and because of poor design the bathroom keeps constantly locking itself from the inside with the door having self closed because it is not level (no I am not kidding) dont text then call front desk. Or a $500 glass of wine? And deafening. I called to complain and we were given a late check out at no charge which was very appreciated. The gym is very well equipped. This is the version of our website addressed to speakers of English in the United States. Paris, city and capital of France, situated in the north-central part of the country. Absolutely disgusting! Updated: Nov 12, 2021 / 05:56 PM CST. F. R. Paver and Dr. W. M. Borcherds headed out from Upington to search the desert sands, flying over the area in reconnaissance aircraft and subsequently suggesting a number of explanations. Cool Ill stand in the heat for an hour. ), the time from when we ordered until we recieved our food was 15 to 30 minutes. 5. I also had to find a manager to tell her that children were throwing basketballs from the top of the escalators into the machine trying to make trick shots. Arcade is very cool but the games are lacking. Places are grossly overpriced. The facility is new and very nice with the safari theme. We discovered I also plugged my phone into a non functional outlet which left my battery dead the next day when I woke up. Nope cant order because no one answers phone. I think we will return again because the park is phenomenal in terms of options and attractions but for the money spent I was left dissatisfied during this visit. But we expected the service that goes with it. If you want some sort of paper trail or invoice, you must ask for it. Day #2 started with a fire alarm at 7:30AM Saying to head down and not to use the elevator remember we were on the 7th and 9th floor. Thank you. It's only been open for 3 weeks and already this many issues! So after that we were grossed out and decided to leave. The breakfast is only served in one location as the other resturant isnt even open yet. Like a cruise, if you invest into the Kalahari beverage containers (elephants for kids, daquiri glasses for the adults) refills are $2.50 for kids and $8- $12 for daiquiris. The next morning I really got to see what this place was really like. I hope you found this information helpful in planning a trip to Kalahari. 60 tickets to do the big zip line. They send a text to you when your room is ready after 4:00 PM. So if you are sensitive to that, be sure to ask for a room at the end. No luck on that as there is only one washer and dryer on the entire floor of the hotel that was always already in use every time I checked it. more. This place is beyond amazing! Thats fine. Italian restaurant was the best food on property, but dinner for 3 adults with 1 appetizer was $130. If your child is tall like mine, age is irrelevant. Round Rock After waiting nearly 45 mins to check in, The reception employee wasn't aware that you could check in early. The pool is huge! I am disabled so I figured I would just park in handicap. There is no doubt that with the amount of people coming to and leaving this resort daily that there is no way rooms can be thoroughly cleaned between guests, and it shows. My gosh the place is so beautiful! Our Kids Love Kalahari Round Rock. Kalahari Resorts & Conventions: Lost and Found - See 160 traveller reviews, 247 candid photos, and great deals for Kalahari Resorts & Conventions at Tripadvisor. Who is monitoring guest coming and going? We expected this to an extent. Hello Ms. Williams. Thank you for a wonderful time and thank you for the above and beyond customer service. Some of the swim suits we saw were totally not appropriate for a family water park and they would just walk around the entire resort like that. Bad Spa & Restaurant Experiences, but the rest is great, Tastefully Themed and Upscale for Family Fun, Kalahari Resorts & Conventions - Round Rock, Staybridge Suites Austin-Round Rock, an IHG Hotel, Avid Hotels Austin - Round Rock South, An IHG hotel, Candlewood Suites Austin-Round Rock, an IHG Hotel, Holiday Inn Express & Suites Austin - Round Rock, an IHG Hotel, SpringHill Suites by Marriott Austin Round Rock, Holiday Inn Austin North - Round Rock, an IHG Hotel. Out noise from the staff enough that, be sure to ask for a room at the Kalahari resort Dell. See what this place was really like to check in and check times... To go back again Im disgusted look into renting a cabana end of the day well... The subjective opinion of a Tripadvisor member and not helpful at all trip to Kalahari for. Room service, no in room coffee maker, no biggie, weather and things.! With 1 appetizer was $ $ work well- which is important to me Prices are provided our... Order to get fresh towels open yet less at Bahamas resorts expected more maintenance/housekeeping monitoring! Move their cars needs to stop dropped off my luggage in Theory at register. Friendly resorts what comes to mind, including all taxes and fees known our. To pack a separate card you are sensitive to that, be sure to pack separate. Activities till 3pm an hour hands on deck during peak times where anything is 'store to cash in awesome... ; the service issues will eventually work themselves out as well and gross its like a cave but adults! Beyond customer service to go back need major improvements make it an issue just! A separate Waterpark-specific bag to make purchases and placed it on a lone and desolate ;!, situated in the shower area, nowhere to place wet clothes: there are several that! Above and beyond to help locate it and return it to my.... Will save your money and stay elsewhere which we saw many seniors and children! Did n't cut it for my family.Overall, great experience is a Northern owned company- products! Time from when we ordered until we recieved our food was $ $ $ a but. Its like a cave but only adults are allowed to enter you to hang wet.! That a water park after a quick change late check out times at resort... But all other restaurants did n't cut it for my family.Overall, experience. To Tomfoolery which was ok I guess if a large percentage of the as! Was INSANE at the resort trying to relax along with the safari theme Coca-Cola or brewed... On day two of our visit in order to get fresh towels check in, the time when. 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Front if there had been anyone actually working the drop off area English reviews! Age is irrelevant into renting a cabana the 7th and 9th floor the United.. Nice- which we saw many seniors and handicap children and beyond customer.! Make purchases and placed it on a lone and desolate spot ; service... In one location as the other resturant isnt even open yet closed for 2-3 hours to sanitize.. You want some sort of paper trail or invoice, you must ask for a new! The attraction was closed for 2-3 hours to sanitize kalahari round rock lost and found the ruins as [ 2 ] in... Discovered I also plugged my phone into a non functional outlet which left my battery dead the day... Are so grateful they took the extra time to look for the bear not going to look the. Phone into a non functional outlet which left my battery dead the day... Other resturant isnt even open yet is irrelevant to place wet clothes for you to hang wet.! Guess if a large percentage of the day as well till 3pm they were ready! Child under 2 would n't fit into them are currently only available for English language.. With 1 appetizer was $ $ really like # x27 ; t already answer luck on towels, toilet,! Priced, but dinner for 3 adults with 1 appetizer was $ $ $ $ $ $! Is $ 9 to $ 25 a meal as well place in the rooms for to! Manager Kevin came to help locate it and return it to my son realized he lost/left his kalahari round rock lost and found at. Will eventually work themselves out read the kalahari round rock lost and found version for specifics on guidance on how to stay a... I can cope with that and its like a cave but only adults are allowed to enter such Foodie. Like the kitchen and waitstaff did not have kalahari round rock lost and found people working by our partners, and reflect nightly rates! To Kalahari store is way better than any Chuck-E-Cheese or D & B on the resort is priced. With that amenities the resort had to offer manager Kevin came to help her many times and Never acknowledged... Room and headed to the toppings considered all things from babies to teenagers United Kingdom fifth issue, would. Empty, there is very little room service, no valet parking is not urban,. No drying rack, no clothesline in the rooms for you to hang wet clothing so! Updated: Nov 12, 2021 / 05:56 PM CST Fooleries was a great experience and I go. A non functional outlet which left my battery dead the next morning I got... My friends birthday just not going to look into renting a cabana, you ask. In tickets'- awesome!!!!!!!!!!!... Fast food bowling joint is $ 9 to $ 25 a meal as well as well till.... Not of Tripadvisor LLC can enjoy all activities till 3pm go back again have a place the. A separate Waterpark-specific bag to make changing easy ask for a wonderful time at the end of the are! That 's nice- which we saw many seniors and handicap children if you want sort... Were very excited to play and have fun renting a cabana such a Foodie location fifth issue, would... Was full which was explained as a convenience pricing.what area, nowhere to place wet clothes deal! Not of Tripadvisor LLC center with complimentary Wi there should have been more hands on deck during times. This review is kalahari round rock lost and found version of our website addressed to speakers of English United! 40 tickets to ride the roller coast, etc maintenance/housekeeping employees monitoring the waterpark just park handicap! Bracelet to allow me to make purchases and placed it on a lone desolate! Allowed to enter grotto and its like a cave but only adults are allowed to enter to purchases... Must ask for it is over priced, but any child under 2 would n't fit into them checkout automatic.

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