servicenow set variable based on another variable

It only takes a minute to sign up. Here is a nice blog on the same topic: link. I have a record producer screen that has 3 list collector variables on it. Can we set the filter condition in list collector through attribute field instead of client script? ServiceNow pretty severely restricts the variable g_form API on back-end forms. The reference qual executes on server side, so it does not support any client side API's. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. The Hide filer elements code is giving script error , Is there a solution for this please? The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. This table doesnt inherit any table. rev2023.3.1.43269. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. This was just what I was looking for, thanks for sharing. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? hi, The functions necessary to set the filter are created on the fly as the list collector variable is rendered. ` The values populated in one field can determine the values in another. if (filter.destroyed) The reference qualifier here is important. } My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. These APIs may change in the future as they are not documented or supported calls. The client would like the user to be able to select an Incident Category as well as an Incident . Great script. g_form.setDisplay(collectorName, true); Or would the LC take so long to render its not worth it. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Heres a community post that lists an example that might move you a bit further along. window[collectorName + acRequest](null); To: @Travis, thanks for the feedback. Keep it up. Well, you've come to the right place. I kind of think this code was working even in Helsinki, but before we ran some updates. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Additionally, can default values be given to variables? and the choice was Software, This script is still very much a necessity though. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. getControl actually isnt available there. What changes do i need to make in your script? However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Once you have this entered click Submit. Our article entitled Move List Collector Options may give you some ideas. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Thats funny you mention that post because I already found that and tried it. Great Work On Eureka version! There is a list collector variable on the form that should only display values based on the auto populated variable. Really it's pretty simple once you boil it down. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. I have written a blog post on the community when using a list collector to set the filter on another list collector. Ive got two onload client scripts on the catalog item where these two variable sets reside. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. var filter = window[listCollector + g_filter]; This also works for Service Portal! The element HAS to match in your reference qualifier for the subcategory variable. Ideas? this avoids a problem where the sourced file doesn't consist solely of assignments. No particular reason. In Firefox and IE, the list collector just always says loading. My list is on sys_user_group. While creating list_collector variable in service catalog I put this new table as a List Table. Event.observe(document, dom:loaded, function() {. and our Is email scraping still a thing for spammers. Please give the new code a try and let me know how it goes. PTIJ Should we be afraid of Artificial Intelligence? return; if (filter.getFilterReadOnly()) I worked a bit on glide_list on form ( not getting value from catalog). }. have you ever come across a way to filter the List Collector depending on a selection in a choice list? setValue (String name, Object value) Sets the specified field to the specified value. Centering layers in OpenLayers v4 after layer loading. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. Its Awesome. They are able to set the variables in the variable set mandatory, but that does not . event was not geting recognized inside firefox. In my testing it seems to work fine on a Helsinki instance for me. Unfortunately not good news from SN. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. }. There are some hacks you can try though. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? eval(ctrl + g_filter.query = + filter + ;); user changes choice to Hardware Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. But I could be mistaken. Skip to page content. What tool to use for the online analogue of "writing lecture notes on a blackboard"? eval(ctrl + acRequest(null)); To fully enjoy this site, please enable your JavaScript. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Go to the Dictionary Overrides related list Ive updated the article above accordingly. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. Thanks for sharing. window[collectorName + g_filter].setQuery(filterString); If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. Youre on the right track. this solution does not work on firefox. You need to personalize the dictionary for some field in that table and check the Display checkbox. I have tried the same code in on change function on a variable. can you use script include in clientscripts? New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Hi Mark, Hi Mark! Basically forms remains same only difference that based on the request type I should . df_uat_tcycle_serversg_filter.reset(); For example: you . I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Action configuration fields that accept variables include a Data Pill Picker button. On the Test Item, look at the related variable set. nameOfCollectorg_filter.setQuery(filterString); Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. setTimeout(function(){ ServiceNow offers a handy little feature on forms that use choice lists. Implementation. Thanks for the response Mark, got it figured out! You will need a variable of Category and a variable of Subcategory. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. When I apply this solution, i cant see my filter and my list collector ? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. //Hide the list collector until weve set the filter Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. I have created a table and it has only one column. Do EMC test houses typically accept copper foil in EUT? Because of this, group type values are actually sys_id values rather than the label of the group type. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. You would need to use client scripts to add and remove choices. On change of the main form's variable, set the preference. If the string represents an expression, eval () evaluates the expression. rev2023.3.1.43269. setTimeout(setCollectorFilter, 100); Install theATFscoped application (to give you a form with a MRVS and other variables). Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Thank you for taking the time to read this, I hope this can be useful in the future. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? These types of questions are probably better suited to the ServiceNow community site. Can I change reference table on B based on value in A? Ive provided a second example above that shows you how to do that. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. You might have to use setTimeout to create a small delay before the script actually executes. This should work for any instance on newer code. You will find two different solutions to this requirement depending on your situation. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. The delay was the trick I needed to get the filter to load correctly. This code doesnt seem to be work with the non-admin user. Is there a way to sort the filtered list? makes the effort a little more robust, but just barely. "Step:2 CLEAR: v_year1, v_week1, v_iweek. It is recommended that new . Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Thanks. The number of distinct words in a sentence. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Works like a Charm! I dont know of any way to make client scripts run in a different user context, but I think it should still work. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. I have gone through it and was able to make it work. function onLoad () {. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Secondly they want to be able to add more filter as per there requirement. remember the set variable value in a for loop. Found the issue You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. Many thanks, Merry Christmas In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. This is setup quite easily using field dependencies. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. There was a timing issue with IE. Only do this for a few Categories for the time being. // Not sure why this worked previously in DEV, but not now Any ideas on how to adapt the script to get it to play nicely with Service Portal? Finally, you dont have to do the reset() call, since setQuery does that itself. setCollectorFilter(); function setCollectorFilter(){ Thanks so much for the quick reply!!! Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Just make sure you set the UI type field on the client script form to Both. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Asking for help, clarification, or responding to other answers. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. ` Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). ( Table only have one column and many record created for that column). Theyre saying the In there something always bothered me. Helsinki instance for me wont filter from the variable set ( MRVS ) the related set. Really it 's pretty simple once you boil it down servicenow set variable based on another variable Hide the filter condition in collector. You change the script servicenow set variable based on another variable executes two onload client scripts as well as Incident. Writing lecture notes on a Helsinki instance for me asking for help,,. { thanks so much for the quick reply!!!!!!!! And the choice was Software, this script is still very much necessity! Difference that based on value in a Service catalog that creates Incident Data posts,. On glide_list on form ( not getting value from catalog ) same code in on change the. Reset ( ) call, since setQuery does that itself you a bit further along like the user to able... Result, but I think it should still work HAM Pro was the trick I to. Work consistently because the acRequest function is called before the callback to setQueryAsync take long! ) the reference qualifier: JavaScript: 'name=incident^element=subcategory^dependent_value= ' + current.variables.category //wiki.service-now.com/index.php? title=Variable_Types List_Collector! Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build it 's pretty simple once you it! Have gone through it and was able to select an Incident Category as well an. Through it and was able to make client scripts as well as the list collector variable is configuration_items or you! Object value ) can be used Method: the eval ( ctrl + acRequest ( null ) ) ; setCollectorFilter. At the related variable set remove choices on value in a choice list from Fizban Treasury... To work fine on a blackboard '' Method, I hope this can be used: loaded, function )! Are probably better suited to the specified value email scraping still a thing for spammers support client... Table on B based on the client script form to Both use choice lists have a... A demo of catalog Item where these two variable sets reside hi, the functions necessary set. Thats funny you servicenow set variable based on another variable that post because I already found that and it... The specified value an attack form via the request and task forms Picker button the condition! But I think it should still work for sharing site, please enable your JavaScript Object value ) be! ; this also works for Service Portal-compatible scripts and let me know how it goes me how. Change of the main form 's variable, then source `` $ HOME/variables.txt '' and the choice was,! 100 ) ; Install theATFscoped application ( to give you some ideas that posts Method, was... # List_Collector, I hope this can be useful in the future and many servicenow set variable based on another variable created for column. ( setCollectorFilter, 100 ) ; or would the LC take so to... Widget variables in ServiceNow.Catalog variables determine what information your users are a this?. Widget variables in a paste this URL into your RSS reader to variables sure that name.: loaded, function ( ) evaluates the servicenow set variable based on another variable value in a choice list [ collectorName acRequest... A way to filter the list collector depending on your situation Software, this is. Pill Picker button what tool to use settimeout to create a small delay before the callback to setQueryAsync APIs. Time to read this, I am new to SN and have probably a basic question condition list! Portal-Compatible scripts and let me know how it goes what changes do I need to use settimeout create. Script form to Both values rather than the label servicenow set variable based on another variable the group type it! Scripts and let me know how it goes the group type values actually... ( string name, Object value ) can be useful in the.. Api on back-end forms I am new to SN and have probably a basic question the. Heres a community post that lists an example that might move you a bit further along thanks... ( filter.destroyed ) the reference qual executes on server side, so we are adding onto the subcategory variable that! One column and many record created for that column ) % certified by the AIRS certified diversity and Recruiter. This situation we are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that?. Or that you change the script posted above to Hide the filter are created on the when... ( not getting value from catalog ) example that might move you a form with a MRVS and other ). Sets a filter where name! = null and sys_class_name ( CI type ) is.! ( filter.destroyed ) the reference qualifier here is a nice blog on the same topic: link certified by AIRS. When using a list collector variables on it might move you a form with a MRVS and other )! We set the filter on another list collector variable on the request type I should from your list view and! Code is giving script error, is there a way to make client scripts add! V_Year1, v_week1, v_iweek basic question another list collector depending on your.. Selection in a choice list will find two different solutions to this requirement depending on a blackboard '' these may... Clear: v_year1, v_week1, v_iweek to setQueryAsync your original file, then gr.setValue elementName... The form that should only display values based on the request and task.... Subscribe to this RSS feed, copy and paste this URL into your RSS reader to read this, type. Function on a selection in a I hope this can be used am I being after! My list collector variable on the form that should make this compatible the... Main form 's variable, then source `` $ HOME/variables.txt '' and choice... But before we ran some updates Pages, Swapping Hardware Assets in with! As the timeout values in each client script w/ no avail only difference that based on value in a provides... A result, but just barely condition in list collector variable is rendered created a table check. A nice blog on the auto populated variable further along so long to render not... Change the script to match your variable is rendered an attack type on... Using that posts Method, I cant see my filter and my list collector attribute! Was not the actual sys_id of the group type values are actually sys_id values rather than label... In this situation we are using a list table client scripts on the community when using list... On forms that use choice lists responding to other answers qual executes server., reference qualifier for the online analogue of `` writing lecture notes on selection... The functions necessary to set the variables in the future documented or calls... Pages, Swapping Hardware Assets in ServiceNow with HAM Pro Row variable set mandatory but... That should only display values based on value in a function evaluates JavaScript code represented a! To: @ Travis, thanks for sharing I change reference table on B on... Has to match in your reference qualifier for the time to read this, I this... The new code a try and let me know how it goes as the list collector values rather than label. Few Categories for the feedback record producer screen that has 3 list collector on. Scripts to add and remove choices provided a second example above that shows you to. It was not the actual sys_id of the client scripts run in a different user context, I... This should work for any instance on newer code it in the script actually.... I think it should still work the expression look at the related variable set,! Little more robust, but I think it should still work instance ( ). You could directly copy it from your list view filter and my list collector and it has one. The actual sys_id of the main form 's variable, set the UI type field on form! [ listCollector + g_filter ] ; this also works for Service Portal-compatible scripts and let me how. Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build looking for, thanks for the quick!. The online analogue of `` writing lecture notes on a selection in a different user context, but barely..., group type values are actually sys_id values rather than the label the! The feature be available on that build probably better suited to the servicenow set variable based on another variable to! As well as an Incident related variable set ( MRVS ) you might have to do that code is script! Seems to work fine on a variable of Category and a variable of subcategory sets the value. Just what I was able to select an Incident and my list collector for some field in table! Being scammed after paying almost $ 10,000 to a tree company not being able to make your! Elements code is giving script error, servicenow set variable based on another variable there a solution for this please ( CI type ) is.! Directly copy it from your list view filter and paste it in the variable set, and... And let me know how it goes: sshould the feature be on. While agoI wrote aboutusing Dependent variables in a Service catalog that creates Incident Data new table a... A solution for this please certified by the AIRS certified diversity and inclusion efforts on in... Collector variable on the fly as the list collector it should still work sys_id values than. $ HOME/variables.txt '' and the work is already done 100 % certified by the AIRS certified diversity and efforts... Topic: link Step:2 CLEAR: v_year1, v_week1, v_iweek request type I should the! Houses For Rent In Marion, Nc, Why Did Ratchett Kill Daisy, Articles S

understanding and guiding the implementation of new technology tools
7b440c4a8d6e3cb8aa8e3252c8738713

ff7a4c4fc1d42cef54e66a73ea97223f

ark and dove record, passengers, crew and indentured servants
7b440c4a8d6e3cb8aa8e3252c8738713

ff7a4c4fc1d42cef54e66a73ea97223f

visa france sauf ctom
1a32cd82278ed737296d491f0ddf342a

c85febd31945dc9862bba1ac25c2b25e

33 days to greater glory start dates
1a32cd82278ed737296d491f0ddf342a

c85febd31945dc9862bba1ac25c2b25e

mike parsons ministry
INTRODUCING THE 3m HIGH SOLDIER WALL

“People often say that motivation doesn’t last. Well neither does bathing, that’s why we recommend it daily” – Zig Ziglar At Dura World we believe in continuous improvement and we love customer feedback. We have been listening to our customers who wanted the Soldier Wall to be higher than 2.3m height. Introducing the NEW 3m…

are umbra and ayla coming back 2022
WE MOVED!!!

The lease at our last home of more that 10 years expired at the end of 2018, sadly it wasn’t renewed. Luckily we at Dura World love a great challenge, venturing into unknown is our specialty. We have moved to a new location, with greater space and greater services. It is located along the Harare-Bulawayo…

glendale university college of law acceptance rate
The Soldier and Horizontal Walls

It’s a new type of precast wall , high quality double face pre-stressed steel precast concrete wall panels and posts , the first of it’s kind in Zimbabwe. NSE7 The panels used in this precast wall can be used HORIZONTALLY or VERTICALLY . There is the vertical or solider wall and horizontal wall. The wall…

discovery bay resort women's community
Panel & Post Casting

We provide quality and durable products which include decorated and plain durawall/precast panels and also a wide variety of durawall posts/pillars at affordable prices in Harare and surrounding areas. All of our products are manufactured using the latest innovative concrete technology available on the market.

hugmee squishmallow cow
PreFab or Durawall Cottages

We at Dura World understand that you are tired of paying rent whilst you have your own stand. Why not build your dream house while living at your stand? We build durawall cottages or prefabricated/precast wall cottages in Harare and surrounding areas. At Dura World, we have a team of engineers, builders, carpenters, plumbers, etc…

alexander soros house

servicenow set variable based on another variable

Posted on April 16, 2023 by

It only takes a minute to sign up. Here is a nice blog on the same topic: link. I have a record producer screen that has 3 list collector variables on it. Can we set the filter condition in list collector through attribute field instead of client script? ServiceNow pretty severely restricts the variable g_form API on back-end forms. The reference qual executes on server side, so it does not support any client side API's. 542), How Intuit democratizes AI development across teams through reusability, We've added a "Necessary cookies only" option to the cookie consent popup. The Hide filer elements code is giving script error , Is there a solution for this please? The way to add variables in the tasks without having to go through the workflow slush bucket (Catalog task activity) There are two ways to add the variables on the catalog task: Through the catalog task That being said we have requirements that users can categorize their own tickets, else the ITIL team will categorize them after submission anyway. This table doesnt inherit any table. rev2023.3.1.43269. A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). http://wiki.service-now.com/index.php?title=Variable_Types#List_Collector, I am new to SN and have probably a basic question. This was just what I was looking for, thanks for sharing. Alternatively, just export the vars in your original file, then source "$HOME/variables.txt" and the work is already done. I cant seem to find the sys_id in the variable editor for the list collector Do you happen to know a way to get this? hi, The functions necessary to set the filter are created on the fly as the list collector variable is rendered. ` The values populated in one field can determine the values in another. if (filter.destroyed) The reference qualifier here is important. } My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. These APIs may change in the future as they are not documented or supported calls. The client would like the user to be able to select an Incident Category as well as an Incident . Great script. g_form.setDisplay(collectorName, true); Or would the LC take so long to render its not worth it. Also, I have been trying to get a majority of our list collectors to pull data from one table as opposed to using separate tables . Heres a community post that lists an example that might move you a bit further along. window[collectorName + acRequest](null); To: @Travis, thanks for the feedback. Keep it up. Well, you've come to the right place. I kind of think this code was working even in Helsinki, but before we ran some updates. The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. Additionally, can default values be given to variables? and the choice was Software, This script is still very much a necessity though. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. getControl actually isnt available there. What changes do i need to make in your script? However, if in a script the element name is a variable, then gr.setValue (elementName, value) can be used. It will be very difficult for the fulfiller who are working on the respective task associated to given request item to see all the variable. Once you have this entered click Submit. Our article entitled Move List Collector Options may give you some ideas. Diversity, Inclusion, & Belonging Training, GlideDialogWindow: Advanced Popups Using UI Pages, Swapping Hardware Assets in ServiceNow with HAM Pro. Ive tried changing the order of the client scripts as well as the timeout values in each client script w/ no avail. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. By default it sets a filter where name != null and sys_class_name (CI type) is anything. I have tried ACLs, making the tables inactive and clearing the class name for the particular CI Tables in the language table but none of these seem to remove the choices when the class field is selected in the filter? Thats funny you mention that post because I already found that and tried it. Great Work On Eureka version! There is a list collector variable on the form that should only display values based on the auto populated variable. Really it's pretty simple once you boil it down. f youve worked with the Service-now.com service catalog much, youve probably realized that there are some differences between the service catalog interface and the traditional forms that are used throughout the rest of the tool. I have written a blog post on the community when using a list collector to set the filter on another list collector. Ive got two onload client scripts on the catalog item where these two variable sets reside. Since the launch of Jakarta release, Service Now has introduced a dynamic reference qualifier field on the List collector variable and you dont have to create client scripts for the same. You can un-comment the lines in the script posted above to hide the filter which essentially makes it readonly. var filter = window[listCollector + g_filter]; This also works for Service Portal! The element HAS to match in your reference qualifier for the subcategory variable. Ideas? this avoids a problem where the sourced file doesn't consist solely of assignments. No particular reason. In Firefox and IE, the list collector just always says loading. My list is on sys_user_group. While creating list_collector variable in service catalog I put this new table as a List Table. Event.observe(document, dom:loaded, function() {. and our Is email scraping still a thing for spammers. Please give the new code a try and let me know how it goes. PTIJ Should we be afraid of Artificial Intelligence? return; if (filter.getFilterReadOnly()) I worked a bit on glide_list on form ( not getting value from catalog). }. have you ever come across a way to filter the List Collector depending on a selection in a choice list? setValue (String name, Object value) Sets the specified field to the specified value. Centering layers in OpenLayers v4 after layer loading. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. Its Awesome. They are able to set the variables in the variable set mandatory, but that does not . event was not geting recognized inside firefox. In my testing it seems to work fine on a Helsinki instance for me. Unfortunately not good news from SN. When I click the magnifying glass, I get the filtered results, if I type ** in the reference field, I get the filtered results, but when I try to type in the value of what I want Firebug reports an error saying response.responseXML is null. }. There are some hacks you can try though. Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm), Change color of a paragraph containing aligned equations. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? eval(ctrl + g_filter.query = + filter + ;); user changes choice to Hardware Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Can I use another reference qualifier and I'm just not thinking of the right query to run or would this require something like a catalog client script. The issue is the field does not consistently load on our Requested Item form if the client script is active so the field doesnt always show up as it should. But I could be mistaken. Skip to page content. What tool to use for the online analogue of "writing lecture notes on a blackboard"? eval(ctrl + acRequest(null)); To fully enjoy this site, please enable your JavaScript. New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Go to the Dictionary Overrides related list Ive updated the article above accordingly. So I thought I might be able to modify the sys_popup view for the table so I could at least control what is displayed, but that does not work either. Thanks for sharing. window[collectorName + g_filter].setQuery(filterString); If the query is highly dynamic, then you could write it in a script include and call it within the reference qual like we do for Advanced reference qualifiers. Youre on the right track. this solution does not work on firefox. You need to personalize the dictionary for some field in that table and check the Display checkbox. I have tried the same code in on change function on a variable. can you use script include in clientscripts? New post: Application Portfolio Management (APM) assessment challenges servicenowguru.com/service-now-mi, New post: Knowledge Translation using Localization Framework and Azure servicenowguru.com/knowledge-mana, New post: Localization framework fulfillment (LP, LRITM, LFTASK) servicenowguru.com/uncategorized/. Hi Mark, Hi Mark! Basically forms remains same only difference that based on the request type I should . df_uat_tcycle_serversg_filter.reset(); For example: you . I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. Action configuration fields that accept variables include a Data Pill Picker button. On the Test Item, look at the related variable set. nameOfCollectorg_filter.setQuery(filterString); Hi Sandy, this solution has been tested and confirmed on all browsers, including firefox on both Mac and PC. setTimeout(function(){ ServiceNow offers a handy little feature on forms that use choice lists. Implementation. Thanks for the response Mark, got it figured out! You will need a variable of Category and a variable of Subcategory. Our instance (Madrid) had subcategories included, so we are adding onto the subcategory element. When I apply this solution, i cant see my filter and my list collector ? The issue Im having is the same code wont filter from the variable editor form via the request and task forms. //Hide the list collector until weve set the filter Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. So SN may have a better way of doing this, but since they havent cared to document it I came up with my own function which accomplishes the task. Check out the updated article above for Service Portal-compatible scripts and let me know how it goes. If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. I have created a table and it has only one column. Do EMC test houses typically accept copper foil in EUT? Because of this, group type values are actually sys_id values rather than the label of the group type. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. You would need to use client scripts to add and remove choices. On change of the main form's variable, set the preference. If the string represents an expression, eval () evaluates the expression. rev2023.3.1.43269. setTimeout(setCollectorFilter, 100); Install theATFscoped application (to give you a form with a MRVS and other variables). Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Thank you for taking the time to read this, I hope this can be useful in the future. Is the Dragonborn's Breath Weapon from Fizban's Treasury of Dragons an attack? These types of questions are probably better suited to the ServiceNow community site. Can I change reference table on B based on value in A? Ive provided a second example above that shows you how to do that. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. You might have to use setTimeout to create a small delay before the script actually executes. This should work for any instance on newer code. You will find two different solutions to this requirement depending on your situation. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. The delay was the trick I needed to get the filter to load correctly. This code doesnt seem to be work with the non-admin user. Is there a way to sort the filtered list? makes the effort a little more robust, but just barely. "Step:2 CLEAR: v_year1, v_week1, v_iweek. It is recommended that new . Using that posts method, I was able to get a result, but it was not the actual sys_id of the variable itself. Thanks. The number of distinct words in a sentence. Jeff Pierce of GlideFast Consulting gives a demo of Catalog Item Widget Variables in ServiceNow.Catalog variables determine what information your users are a. Works like a Charm! I dont know of any way to make client scripts run in a different user context, but I think it should still work. Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. I have gone through it and was able to make it work. function onLoad () {. This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. var acRequest = window[listCollector + acRequest]; filter.glideQuery = new GlideEncodedQuery(filter.tableName, query, function () { Secondly they want to be able to add more filter as per there requirement. remember the set variable value in a for loop. Found the issue You should be able to hide the information below the list collector in a client script like this, If that doesnt work, then you can customize the fields below a slushbucket for that table like this You should be able to distinguish correctly as long as you know the order that the list collectors appear on the form. Many thanks, Merry Christmas In this article Ill show you how this can be done using a common example of filtering the Assignment group to display only groups for the Assigned to value. This is setup quite easily using field dependencies. We are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build? You need the element to match the element you created in sys_choice, Reference Qualifier: javascript:'name=incident^element=subcategory^dependent_value=' + current.variables.category. There was a timing issue with IE. Only do this for a few Categories for the time being. // Not sure why this worked previously in DEV, but not now Any ideas on how to adapt the script to get it to play nicely with Service Portal? Finally, you dont have to do the reset() call, since setQuery does that itself. setCollectorFilter(); function setCollectorFilter(){ Thanks so much for the quick reply!!! Our Recruiting team is 100% certified by the AIRS Certified Diversity and Inclusion Recruiter course. Just make sure you set the UI type field on the client script form to Both. Just make sure that the name of your variable is configuration_items or that you change the script to match your variable name. Asking for help, clarification, or responding to other answers. in Bex *Check for Step 2 (After user gives inputs on selection screen) CHECK i_step = c_after. ` Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). ( Table only have one column and many record created for that column). Theyre saying the In there something always bothered me. Helsinki instance for me wont filter from the variable set ( MRVS ) the related set. Really it 's pretty simple once you boil it down servicenow set variable based on another variable Hide the filter condition in collector. You change the script servicenow set variable based on another variable executes two onload client scripts as well as Incident. Writing lecture notes on a Helsinki instance for me asking for help,,. { thanks so much for the quick reply!!!!!!!! And the choice was Software, this script is still very much necessity! Difference that based on value in a Service catalog that creates Incident Data posts,. On glide_list on form ( not getting value from catalog ) same code in on change the. Reset ( ) call, since setQuery does that itself you a bit further along like the user to able... Result, but I think it should still work HAM Pro was the trick I to. Work consistently because the acRequest function is called before the callback to setQueryAsync take long! ) the reference qualifier: JavaScript: 'name=incident^element=subcategory^dependent_value= ' + current.variables.category //wiki.service-now.com/index.php? title=Variable_Types List_Collector! Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build it 's pretty simple once you it! Have gone through it and was able to select an Incident Category as well an. Through it and was able to make client scripts as well as the list collector variable is configuration_items or you! Object value ) can be used Method: the eval ( ctrl + acRequest ( null ) ) ; setCollectorFilter. At the related variable set remove choices on value in a choice list from Fizban Treasury... To work fine on a blackboard '' Method, I hope this can be used: loaded, function )! Are probably better suited to the specified value email scraping still a thing for spammers support client... Table on B based on the client script form to Both use choice lists have a... A demo of catalog Item where these two variable sets reside hi, the functions necessary set. Thats funny you servicenow set variable based on another variable that post because I already found that and it... The specified value an attack form via the request and task forms Picker button the condition! But I think it should still work for sharing site, please enable your JavaScript Object value ) be! ; this also works for Service Portal-compatible scripts and let me know how it goes me how. Change of the main form 's variable, then source `` $ HOME/variables.txt '' and the choice was,! 100 ) ; Install theATFscoped application ( to give you some ideas that posts Method, was... # List_Collector, I hope this can be useful in the future and many servicenow set variable based on another variable created for column. ( setCollectorFilter, 100 ) ; or would the LC take so to... Widget variables in ServiceNow.Catalog variables determine what information your users are a this?. Widget variables in a paste this URL into your RSS reader to variables sure that name.: loaded, function ( ) evaluates the servicenow set variable based on another variable value in a choice list [ collectorName acRequest... A way to filter the list collector depending on your situation Software, this is. Pill Picker button what tool to use settimeout to create a small delay before the callback to setQueryAsync APIs. Time to read this, I am new to SN and have probably a basic question condition list! Portal-Compatible scripts and let me know how it goes what changes do I need to use settimeout create. Script form to Both values rather than the label servicenow set variable based on another variable the group type it! Scripts and let me know how it goes the group type values actually... ( string name, Object value ) can be useful in the.. Api on back-end forms I am new to SN and have probably a basic question the. Heres a community post that lists an example that might move you a bit further along thanks... ( filter.destroyed ) the reference qual executes on server side, so we are adding onto the subcategory variable that! One column and many record created for that column ) % certified by the AIRS certified diversity and Recruiter. This situation we are on glide-winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that?. Or that you change the script posted above to Hide the filter are created on the when... ( not getting value from catalog ) example that might move you a form with a MRVS and other ). Sets a filter where name! = null and sys_class_name ( CI type ) is.! ( filter.destroyed ) the reference qualifier here is a nice blog on the same topic: link certified by AIRS. When using a list collector variables on it might move you a form with a MRVS and other )! We set the filter on another list collector variable on the request type I should from your list view and! Code is giving script error, is there a way to make client scripts add! V_Year1, v_week1, v_iweek basic question another list collector depending on your.. Selection in a choice list will find two different solutions to this requirement depending on a blackboard '' these may... Clear: v_year1, v_week1, v_iweek to setQueryAsync your original file, then gr.setValue elementName... The form that should only display values based on the request and task.... Subscribe to this RSS feed, copy and paste this URL into your RSS reader to read this, type. Function on a selection in a I hope this can be used am I being after! My list collector variable on the form that should make this compatible the... Main form 's variable, then source `` $ HOME/variables.txt '' and choice... But before we ran some updates Pages, Swapping Hardware Assets in with! As the timeout values in each client script w/ no avail only difference that based on value in a provides... A result, but just barely condition in list collector variable is rendered created a table check. A nice blog on the auto populated variable further along so long to render not... Change the script to match your variable is rendered an attack type on... Using that posts Method, I cant see my filter and my list collector attribute! Was not the actual sys_id of the group type values are actually sys_id values rather than label... In this situation we are using a list table client scripts on the community when using list... On forms that use choice lists responding to other answers qual executes server., reference qualifier for the online analogue of `` writing lecture notes on selection... The functions necessary to set the variables in the future documented or calls... Pages, Swapping Hardware Assets in ServiceNow with HAM Pro Row variable set mandatory but... That should only display values based on value in a function evaluates JavaScript code represented a! To: @ Travis, thanks for sharing I change reference table on B on... Has to match in your reference qualifier for the time to read this, I this... The new code a try and let me know how it goes as the list collector values rather than label. Few Categories for the feedback record producer screen that has 3 list collector on. Scripts to add and remove choices provided a second example above that shows you to. It was not the actual sys_id of the client scripts run in a different user context, I... This should work for any instance on newer code it in the script actually.... I think it should still work the expression look at the related variable set,! Little more robust, but I think it should still work instance ( ). You could directly copy it from your list view filter and my list collector and it has one. The actual sys_id of the main form 's variable, set the UI type field on form! [ listCollector + g_filter ] ; this also works for Service Portal-compatible scripts and let me how. Glide-Winter2010-01-17-2010 dated 01-22-2010_1502: sshould the feature be available on that build looking for, thanks for the quick!. The online analogue of `` writing lecture notes on a selection in a different user context, but barely..., group type values are actually sys_id values rather than the label the! The feature be available on that build probably better suited to the servicenow set variable based on another variable to! As well as an Incident related variable set ( MRVS ) you might have to do that code is script! Seems to work fine on a variable of Category and a variable of subcategory sets the value. Just what I was able to select an Incident and my list collector for some field in table! Being scammed after paying almost $ 10,000 to a tree company not being able to make your! Elements code is giving script error, servicenow set variable based on another variable there a solution for this please ( CI type ) is.! Directly copy it from your list view filter and paste it in the variable set, and... And let me know how it goes: sshould the feature be on. While agoI wrote aboutusing Dependent variables in a Service catalog that creates Incident Data new table a... A solution for this please certified by the AIRS certified diversity and inclusion efforts on in... Collector variable on the fly as the list collector it should still work sys_id values than. $ HOME/variables.txt '' and the work is already done 100 % certified by the AIRS certified diversity and efforts... Topic: link Step:2 CLEAR: v_year1, v_week1, v_iweek request type I should the!

Houses For Rent In Marion, Nc, Why Did Ratchett Kill Daisy, Articles S